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How to test and fix a car USB charger (VIDEO)

Description Most late-model cars have a USB charging port for smartphones and other devices. In older vehicles, many owners have added USB charging capabilities with cigarette lighter adapters powered by accessory circuits. USB charge ports are used frequently, and...

Junkyard therapy. It’s my kind of therapy.

For some folks it’s fishing. For others it’s golf. But when I feel like dropping off the grid for a couple hours of “me” time, I head out for a walk in the park—in the junkyard. Actually let me clarify that, because not all junkyards are the kind of junkyard where I...

The worst cars are the best classrooms

In my line of work it helps if you like cars. It helps even more if you love ‘em. Which I do, and far more than they deserve to be loved as inanimate objects. That misplaced affection—along with the fact that I bore easily—also helps explain why I’ve had so many....

What are the sockets and wrenches you can do without?

I was standing in the Dorman Proving Grounds the other day talking to Nick and Luke, both of whom wrench and appear in our videos. We got on the topic of sockets and wrenches we don’t use much. “20 millimeter,” Luke said. Nick’s 9mm socket wasn’t getting much use....

The surreal appeal of steel wheels

By some estimations, steel wheels should have faded into obscurity about two decades ago. That’s based solely on my highly unscientific and not-at-all-researched memory of when the used hub cap shop in Downers Grove, Illinois, closed its doors for good. Nothing left...

It’s totally fine to run your fuel tank down to empty

It’s totally fine to run your fuel tank down to empty

One of the pieces of automotive wisdom that’s been repeated by publications and mechanics alike for ages is that it’s not good to run a fuel tank below some arbitrary fill point, like a quarter of a tank. At some point, that probably wasn’t bad advice. But today? It’s...
Is side work OK for service techs?

Is side work OK for service techs?

Do you do side work? If you do, is that OK? There are tons of reasons for and against doing work outside the shop. I think my views have changed a little as I’ve been in the game a little longer, but this aspect of the job is contentious. I’ve heard various rationale,...
Schedule more work by improving the life of the waiters

Schedule more work by improving the life of the waiters

Everyone else knows a “waiter” as someone who brings you a burger. You and I, however, know a waiter to be a customer stranded in your customer lounge. Making waiting less painful can increase the likelihood folks schedule service. That seems pretty basic to me, but...
Trailer bearings: a hidden moneymaker for auto repair shops

Trailer bearings: a hidden moneymaker for auto repair shops

You already can see where I’m going with this based on the title. Trailers are the simplest things in the world, and yet unless you’re at an RV shop, a dedicated trailer shop, or you live in a rural or coastal area (ag and marine use), you probably rarely see trailers...
PSA: Your customers are probably parking incorrectly

PSA: Your customers are probably parking incorrectly

It’s hard to tell someone they do something as basic as parking their car incorrectly. But I’m a charismatic guy, and I like a challenge, so I do this with customers and have for a long time. Why? Because the commonly accepted way of parking a car is pretty dangerous....