Why you should use standard operating procedures for customer communications.
Better ops with SOPs
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Using a spaghetti trick to keep zip ties organized (VIDEO)
Chefs know a helpful hack to keep spaghetti from falling out of an opened bag, and the same idea happens to work perfectly for zip ties. Give it a try next time you have a pack of zip ties that doesn’t have a resealable closure.
Piston rings – ASE practice questions (VIDEO)
Study for your ASE exams with this quick practice question.
Rust belt vs salt belt: Do you know the difference? (VIDEO)
The Rust Belt and the Salt Belt may sound similar, and you might even hear them used interchangeably, but they are distinct names that any automotive professional or enthusiast should know. Take a few seconds to get the real story on these terms.
Buy once, cry once: Don’t cheap out on these auto repair tools (VIDEO)
Auto repair pros probably know the expression “buy once, cry once,” and for some tools, techs should buy the best they can afford.
Engine knock – ASE practice questions (VIDEO)
An engine exhibits a knocking noise. During a cylinder power balance test, the noise abates. Which technician has the correct diagnosis?
A visit to Elite JDM (VIDEO)
A playlist of videos from a recent trip to a Dorman contributor’s personal shop.
Why you shouldn’t throw out zip tie tails after a project (VIDEO)
Before you toss those zip tie scraps in the trash, consider saving them for plastic repair jobs. In many cases, the plastic used in zip ties will bond with common automotive plastics with the help of a soldering iron.
Oil leak – ASE practice questions (VIDEO)
Which of the following is LEAST LIKELY to cause an oil leak? Our technicians have the answer.
Low-mileage JDM automatics: Worthwhile or worthless? (VIDEO)
Nick and Lemmy check out a flex plate from an imported Japanese automatic transmission with very few miles under its belt.
Harmonic balancers – ASE practice questions (VIDEO)
A defective harmonic balancer can affect the accuracy of ignition timing readings or a defective harmonic balancer can damage the crank. Which technician is correct?
Easy tests for diesel exhaust fluid (DEF) contamination (VIDEO)
DEF is easy to contaminate, and fortunately, it’s also easy to test. Check to be sure that your customers’ DEF is up to spec with these simple tests.
Technicians vs. DIYers: How well can you gauge tire pressure? (VIDEO)
In this challenge, techs and DIYers get as close as possible to a target final pressure to see who’s got the best skills and strategies at the tire machine.