Do you favor margin or revenue?
Do you favor margin or revenue?
Brakes are dang important! Because of that, so is their maintenance. We, as techs, know this, but the humble brake fluid flush is one of the first things motorists strike from recommended maintenance (aided, at times, by timid service writers who don’t care to risk...
Description Dorman Training Center instructor Pete Meier explains how to check the battery and fuses in your DVOM/multimeter to make sure that it’s ready to go for your next job. Related Videos
Every piece of a car’s puzzle shapes its identity: exterior design, performance, power, technology, or the badge on the hood. What’s easy to overlook is how these components have evolved over time. Every part of a vehicle has its own history of innovation, all the way...
Description Does your customer need a new battery? Learn how to properly test an aging or questionable battery. Related Videos
It seems every automaker has jumped on the forced induction bandwagon over the last decade. While some say there is no replacement for displacement, a turbocharged engine makes a pretty good argument to the contrary. Turbocharging is hardly new, though. You can read...
Description Too many technicians make these simple mistakes while performing oil changes for customers. Dorman Training Center instructor Pete Meier points out a pair of errors that can turn easy jobs into big headaches. Related Videos
Description Technician A and Technician B are discussing electrical fundamentals. Which of the following statements is INCORRECT?A) All electrical circuits are made up of a load, a source, a control, a circuit protection device and a path that connects them all.B)...
You probably have an “Open” sign hanging in the shop window or door. But what if you didn’t? Could you—and your shop—function as a shop without regular hours? The answer, like so many things in life, isn’t completely binary. Before we begin, maybe it makes sense to...
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