Over a year ago, I wrote a piece on this very media hub about the trend of auto manufacturers offering customers over-the-air (OTA) microtransactions to unlock options on their vehicles. I talked about what Tesla, BMW, VW, and Kia had introduced in that area, and...

Working in a shop means working on many different vehicles, each of which have their own quirks. However, right-hand drive (RHD) vehicles have their own specific mechanical oddities that are distinct from LHD vehicles. The next time a RHD car or truck rolls into your...

At its core, writing service is information synthesis—collect, sort, simplify, regurgitate, repeat. Obtaining the raw information from techs and customers alike relies on prompts, usually in the form of a question. The correct question asked at the correct time pays...