Maybe there’s a reason “upsell” has become a dirty word—and it might be your fault.
Service Writing Tip: Justify Your Recommendations
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Read more from Andy Greaser
What are Frits? (And Why Does Almost Every Car Have Them?)
You probably see them every day, and that’s by design.
For Over 50 Years, France Required Yellow Headlights … Until Science Disagreed
An attempt at improving driver safety might not have worked as intended, but it sure gave a distinctive look.
It’s That Time of Year to Change Your Clocks. And Your Gasoline Blend.
Did you know that fuel blends change with the seasons in the United States?
What’s the Deal with DIP Switches? Aren’t They Just … Switches?
They may look simple, but these little toggles can enable powerful electronic versatility.
PSA: The Right (and Wrong) Ways to Handle Iridium Spark Plugs
New techs and DIYers should know that not all spark plugs are created, or treated, equally.
Modern Power Window Switches: Smarter than You’d Think
Window buttons and toggles are going the way of the dodo. That’s by design.
What Happens When You Don’t Drain Your Air Compressor? (You Don’t Want to Find Out.)
The shop maintenance task you can’t afford to forget.
Add or Delete These Simple Parts to Help Customers Save Money
Use it or lose it. Looking for an easy way to win over your customers that they’ll enjoy every time they drive? Look at their vehicles from a hypermiler’s perspective.
CDK Global Outage: The Aftermath.
How one dealership stayed open through the uncertainty of a cyberattack.
Basic Brake Fluid Testers Are Far More Sophisticated Than You’d Expect
Peering inside the inner workings of a deceptively complex tool
Rules of the torque wrench, explained
A helpful video investigation of proper (and improper) torque wrench techniques and habits.
What are rear fog lights, and when should you use them?
Get up to speed on a safety feature not often seen in the United States.