Learn why it’s not a bad idea to charge a little more for the hassle.

Learn why it’s not a bad idea to charge a little more for the hassle.
Back in the early aughts, I lived in the Washington, D.C. area for about nine years. Since my parents live in Pennsylvania, this necessitated many three-and-a-half-hour drives (as little as three, if I was lucky) back home for holidays or just a regular visit. At the...
Description Technician A and Technician B are discussing battery testing. Technician A says that an open circuit voltage of less than 10.5 volts indicates a bad battery. Technician B says that a reading of 12.5 volts indicates an 80% state of charge. Who is correct?A)...
Recently, I wrote about how brake cleaner can be hazardous if not used correctly, and how you should take safety precautions when using it. One of our readers had an insightful comment on the piece.Now, I think it’s debatable that carburetor cleaner is more hazardous...
Description When the check engine light (CEL) pops up and your OBD-II scan tool displays a code, that’s only the start of the diagnostic process. By breaking down the structures used to create DTCs, you can learn how to “decode” beyond the simple descriptions...
Torque-to-angle, also known as angle-torque or torque-plus-angle, is a fastening method that combines an initial torque application with a subsequent angular rotation to achieve precise bolt or fastener tension. This technique ensures consistent clamping force,...
Description Technician A is working on a hybrid vehicle’s air conditioning system that utilizes a high voltage electrical compressor. Technician B says that only the oil specified by the vehicle manufacturer should be used in the compressor. Technician A says PAG oil...
As the weather warms, more and more of your customers will be switching over their HVAC control settings to “max A/C”. If the system doesn’t respond by blowing that refreshing cool air into their faces, they will show up at your door to find out why. When faced with...
Description When choosing an oil change interval for a car or truck, some technicians follow the guidelines in the owner’s manual, while others will suggest a conservative figure such as every 3,000 miles. Pete Meier explains how vehicle usage and oil/filter quality...
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