Why you should use standard operating procedures for customer communications.
HOT OFF THE PRESS
Watch this video on the four stages of grief for mechanics
A Facebook reel that applies a psychological model to wrenching.
The first step I now take in vehicle diagnostics
I’m a slow learner. Don’t be like me.
PSA: Stop throwing away brake rotor screws
They’re real important for two separate reasons.
SHOP STUFF
Auto care news and advice you can use.
What tools do you keep in your road box for car repair? (VIDEO)
Do you have a toolbox ready to go for repairs on the road? What do you keep in it?
Best of Shop Press 2024
Let’s recap the best of this year!
Fronting & facing and staging orders: the fast track to the wholesale parts counter
Putting up freight and pulling orders is more than busywork. It’s tuition.
Watch how magnetizer/demagnetizer tools work in this excellent video
Demagnetizers demystified.
Tool review: Klein 3255 bull pin
You can’t beat it. Well, actually, you can.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
What does horsepower really mean? (VIDEO)
The essential unit of automotive power has an unexpected history.
Sketching Skodas
Stevan Ivanov strives to give a little-known brand its rightful place in automotive history.
Turbocharger repair and replacement: What you need to know (VIDEO)
Not so long ago, forced induction was mostly limited to high-performance sports cars and diesel trucks. Join Lemmy and Nick for a deep dive into modern forced induction systems and the parts that keep them running.
Better ops with SOPs
Why you should use standard operating procedures for customer communications.
Cars that make you think of something specific
Chances are you’re going to have a Pavlovian response when seeing one of these vehicles.
VIDEOS
Photo gallery: Auto repair (and a few motorcyclists) in Indianapolis, Indiana
Shop Press photographer Mike Apice recently visited Indiana, exploring the local scene and a few repair shops. Here’s a bit of what he saw behind his lens.
Using voltage to locate electrical faults
Understanding how voltage is used in an electrical circuit can help your troubleshooting.
How do you handle billing shop supplies?
You ARE accounting for them, right?