This seemingly-impolite question can defuse tense situations in the shop or auto parts store.

The hardest job in an automotive shop might just be that of the service writer. Taking heat from the boss, the techs, and the customers isn’t easy. That the role is for dynamic individuals becomes apparent quickly when considering the tasks that make up the job. Watch as Nick, Chris, and Lem talk through their own experiences selling service in this week’s Shop Press video.
There’s lot of advice out there about how to choose a reliable mechanic. We asked mechanics what they would advise.
Watch as Lemmy demonstrates the fastest, easiest way to remove a Woodruff key using a common tool that might surprise you. Give it a try next time!
Life can't all be brake jobs and pre-delivery inspections. Beating time is the name of the game, but it doesn't always work out. Watch as a few Dorman mechanics talk about the jobs that make more sweat than bread in this video.
The Proving Grounds crew is back again for a new grudge match in the garage called The Mystery Box.
Learn to ID Miatas generation by generation like a pro (and from a pro!)
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