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Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle.

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Using voltage to locate electrical faults

Locating the cause of an electrical fault can be a challenge even for the most experienced professional. I’m not referring to open circuits or even short circuits. These are relatively easy to find. In either case, the component, or load, won’t work. But the most...

How do you handle billing shop supplies?

When I first began writing service at an indie auto repair shop, one line item on the bill was “shop supplies.” We tacked on some percentage of the bill, capping at $19.88. Shows you how long ago that was! Customers would ask about it, and many were angry about the...

Tool Review: FNIRSI DSO152 Oscilloscope

Disclaimer: I purchased this tool at full retail price. In fact, I actually purchased two so I could try out the version with a high-voltage lead.If you’ve met my fellow Shop Press contrib Pete, seen his videos, taken his classes, or read his articles, you’ll know...

Making custom coiled wire is easier than you think (VIDEO)

Description Coiled wire is a smart idea for adding service loops or mechanical strain relief on automotive electrical jobs or other projects. In three easy steps, you can make your own coiled wire sections for all kinds of applications.

Choosing the right brake fluid

You know topping off brake fluid is generally a no-no, but when a customer’s brake fluid needs to be flushed completely, knowing what to put in the reservoir isn’t as clear-cut as it once was. The master cylinder cap may say the vehicle uses DOT 4 brake fluid, but are...

A day in the life of a service writer (VIDEO)

by | Jan 19, 2023 | 2 comments

Description

The hardest job in an automotive shop might just be that of the service writer. Taking heat from the boss, the techs, and the customers isn’t easy. That the role is for dynamic individuals becomes apparent quickly when considering the tasks that make up the job. Watch as Nick, Chris, and Lem talk through their own experiences selling service in this week’s Shop Press video.

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