If you have to have them in the shop, endeavor to make politics polite.
Technician A and Technician B are discussing proper cooling system maintenance. Technician A says that time and mileage should be considered but are not the only factors to consider when recommending a cooling system service to a customer. Technician B says that there are numerous reasons for a coolant’s additive package to become depleted and the cause of that depletion needs to be corrected when performing a cooling system service.
Who is correct?
A) Technician A
B) Technician B
C) Both Technicians
D) Neither Technicians
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