Why you should use standard operating procedures for customer communications.

Do you have a study guide to prepare for your ASE exams? Which parts of that study guide do you use the most? Dorman Training Center instructor Pete Meier explains.
Dorman trainer Pete Meier turned me on to a handy new tool.
A Master Technician and nationally known trainer joins the Shop Press family. Say hello to Pete Meier!
Let’s recap the best of this year!
These simple tools can be worth their weight in gold if you know how to use ‘em.
Analyzing a new trick I learned from an old dog.
Peter Meier discusses the importance of testing coolant and how mechanics can use simple strip testers to keep cooling systems safe.
The habits you form first can be the hardest ones to break.
There are a lot of ways to approach the business of servicing the car in front of you. Which one is king?