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Shop Profile: DeLorean Midwest

As a Gen Xer, I have a soft spot for the “Back to the Future” movies and, of course, the DMC DeLorean used in those movies. Then I learned of DeLorean Midwest, a shop based outside Chicago that specializes in—you guessed it—DeLoreans. Watch this video profile of...

Watch this video on the four stages of grief for mechanics

You’ve likely heard of the psychological model called the five stages of grief. It’s used to describe the various emotions people might experience when dealing with a significant loss, and the the five stages of grief are commonly defined as denial, anger, bargaining,...

The first step I now take in vehicle diagnostics

The following four vehicles (which certainly are varied) all came to me for repair and I did not identify the root of their problems immediately. And that’s because I was staying stuck in my ways and not adapting to changing vehicles. Let’s examine. Situation One: A...

PSA: Stop throwing away brake rotor screws

Hello. My name is Lemmy, and I am guilty of throwing away brake rotor screws. At least I was guilty. I no longer commit this sin. You know the pieces I’m talking about. They’re the little screws with the huge heads that get boogered up when you try to remove them...

Best of Shop Press 2024

As 2024 draws to a close, the Shop Press team assembled some of the most notable articles, videos, and more of the year. Our goal all along has been to provide a unique voice on a mix of topics that speaks to mechanics and the mechanically inclined like no other...

Watch how magnetizer/demagnetizer tools work in this excellent video

During some recent work on an older SUV, I was absolutely fed up. I couldn’t take it anymore. I had just finished a fair bit of grinding and filing, and when I reached for my screwdriver to start installing some parts, I saw that the tool’s tip looked like the Wooly...

Boomerang business cards: a quick sales tip

by | Apr 21, 2022

My first job writing service was at a now-defunct Goodyear/Kelly-Springfield tire dealer. The way my commission was structured, I didn’t make very much money unless I sold a lot of tires. But when I sold a lot of tires, money came pouring in—my per-tire cut went up, and I also got a bonus on service I sold. It was very much a chicken-or-feathers-for-dinner scenario. One of the guys who showed me the ropes, Steve, taught me a trick I’ll pass along to you: the boomerang business card.

Simply, if Steve was going grocery shopping or to the mall or fishing, he’d park far away and walk to the place he was visiting. Invariably, a car or two would have worn or dry-rotted tires. Steve would slide a business card out of his pocket and stick it under the vehicle’s wiper blade.

A business card with a note under a car's wiper blade.

It only takes a moment, but a couple returning boomerangs can really augment your sales numbers. Photo by Lemmy.

I started taking that a step further and writing a little note on the back explaining what I saw, and maybe leave a little discount offer. (I could see this being effective for bodywork and windshields, too—anything where the part needing replacement is clearly visible.) Suddenly, just as Steve told me they would, my business cards started coming back—the boomerang. The best part was when a sale would come in on my day off; I was earning money when I wasn’t even in the shop!

It was just a little trick that Steve taught me, but it paid off in spades. Some months where I was “on the bubble” for sales, a boomerang or two would come back to me, and I could avoid that feathers dinner.

Give it a try—it’s not very expensive or difficult and is a great way to build a relationship that starts off with you looking out for someone, customer or not.

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