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CDK Global Outage: The Aftermath.

Nobody wants to hear it, but cyberattacks and ransomware are part of a complicated new reality for the digital systems supporting the auto repair industry. Are you prepared? Months after the CDK Global outage ravaged the auto repair industry, there are still lingering...

DIYers: Yes, You Can Handle a Window Regulator Replacement

I’ve had an ongoing disagreement with a few of my Shop Press colleagues for some time now. Personally, I believe that replacing a window regulator is a perfect job for a DIYer. I mean, I’ve done them myself, and I barely even consider myself a DIYer. However, some of...

Betcha Haven’t Serviced the Tool You Use on Every Job

The most dangerous thing we do all day long is one most of us don’t think about: we raise a vehicle weighing a ton or three high in the air and work beneath it. And yet, lifts aren’t maintained well in most shops. I’ve seen lifts out of plumb, bent legs, lifts with...

Commercials That Make Technicians and Dealers the Stars of the Show

Recently, I stumbled across some old TV commercials for a car repair and maintenance shop that took me back. You see, in the late ‘80s and early ‘90s, some commercials ran for a local shop called ABE Car Care Center. These commercials featured two gentlemen with thick...

Inside Global (Generic) OBD-II

The engine control module (ECM) could just as correctly be referred to as the emissions control module. Its primary function is to ensure that tailpipe emissions remain at or below the emissions standards to which the vehicle was originally certified. The ECM turns on...

Buy once, cry once: Auto parts that are worth the extra cost (VIDEO)

At The Counter

by | May 2, 2024 | 0 comments

Description

We’ve all heard the expression “buy once, cry once,” and for some auto parts, those are words of wisdom. For others, the extra costs are unnecessary, and economical parts can be used instead. It’s up to you to explain the differences to your customers. Nick, Miriam, and Greaser give their perspectives on the smartest ways to spend on vehicle parts and repairs.

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