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Hybrid A/C Compressor Oil-ASE Practice Question (VIDEO)

Description Technician A is working on a hybrid vehicle’s air conditioning system that utilizes a high voltage electrical compressor. Technician B says that only the oil specified by the vehicle manufacturer should be used in the compressor. Technician A says PAG oil...

Troubleshooting a “No A/C Compressor Engagement” Fault

As the weather warms, more and more of your customers will be switching over their HVAC control settings to “max A/C”. If the system doesn’t respond by blowing that refreshing cool air into their faces, they will show up at your door to find out why. When faced with...

Diesel Engines and Racing

Nearly every conceivable version of the internal combustion engine has made its way to the Indy 500. But it was a 1931 entry of a rather unusual type that made it into the record books as the first to complete the entire 500-mile race without a pit stop. That entry...

Recovering A/C Refrigerant-ASE Practice Question (VIDEO)

Description Technician A is preparing to recover the refrigerant from a customer’s vehicle. All of the below are steps he should take when performing this service EXCEPT: A) Test for the presence of sealant in the vehicle systemB) Identify the type of refrigerant the...

Is It Ever Safe to Reuse Torque-to-Yield (TTY) Fasteners? (VIDEO)

Description Torque-to-yield fasteners are designed to deform during installation to ensure a secure connection. If a TTY fastener looks to be in good shape after removal, can it be reused? Pete Meier explains why these single-use bolts should always be replaced for...

Do You Survey Your Customers, and How?

Recently, I had the opportunity to take my car to a body shop (it’s a long story). Once the work was done and I was checking out, the office manager mentioned to me that they would be sending me a customer satisfaction survey and encouraged me to fill it out. Then she...

Betcha Haven’t Serviced the Tool You Use on Every Job

Betcha Haven’t Serviced the Tool You Use on Every Job

The most dangerous thing we do all day long is one most of us don’t think about: we raise a vehicle weighing a ton or three high in the air and work beneath it. And yet, lifts aren’t maintained well in most shops. I’ve seen lifts out of plumb, bent legs, lifts with...
Inside Global (Generic) OBD-II

Inside Global (Generic) OBD-II

The engine control module (ECM) could just as correctly be referred to as the emissions control module. Its primary function is to ensure that tailpipe emissions remain at or below the emissions standards to which the vehicle was originally certified. The ECM turns on...
Watch This Video On Dry Sump Oil Systems

Watch This Video On Dry Sump Oil Systems

Recently, I was talking with Shop Press head honcho (Chief Bottle Washer—Ed.) Lemmy about something I wasn’t familiar with: dry sump oil systems. If you’re a newer tech who hasn’t worked on any high-end sports cars, you also might not be familiar with these systems....
Stress Test Vehicle Grounds

Stress Test Vehicle Grounds

Pop quiz, no cheating: how many amps does the ground side of any circuit conduct? If you said, “As many as the hot side,” get yourself a gold star and skip this article. For the rest of us who weren’t born innately knowing the answer to that question, stick with me...