Here are some outlandish—and not so outlandish—examples of mechanic and dealership TV commercials.
A household trick to save time — and brake hoses.
Assessing tire damage in order to make a repair decision, which technician is correct with the right repair?
Using your shop’s Cost of Doing Business (CODB) as a baseline for labor rates.
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Cars have a backup cooling system—use it when the situation demands!
Why a compressor clutch doesn’t engage, and tips to find the cause quickly.
Pete Meier explains how vehicle usage and oil/filter quality should affect your maintenance schedules.
You may be surprised at how diesels have made a name for themselves in motorsports.
Technician A is preparing to recover the refrigerant from a customer’s vehicle. What are the steps he should take when performing this service?
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Auto care news and advice you can use.
To reach a successful diagnostic conclusion, you have to follow the right diagnostic path.
Pete Meier explains why these single-use bolts should always be replaced for safety and proper function.
Customer satisfaction surveys should be clear, concise, and targeted.
Technician A completed a compression test, noting high readings suggest an exhaust restriction, while Technician B says the test checks volumetric efficiency.
When a customer rolls into your shop and asks for a “tune-up,” what’s your first reaction?
Technicians discuss battery testing, one says open circuit voltage of less than 10.5 volts indicates a bad battery, while the other says that a reading of 12.5 volts indicates an 80% state of charge. Who is correct?
Is carb cleaner actually more dangerous than brake cleaner?
By breaking down the structures used to create DTCs, you can learn how to “decode” beyond the simple descriptions presented by a scanner.