Customer satisfaction surveys should be clear, concise, and targeted.
A/C systems are evolving with new designs and refrigerants, making accurate diagnosis and repair more important than ever.
Draw a hard line when it comes to basic diagnostics.
Technician A says thrust angle must be set to zero on many ADAS-equipped vehicles during alignment. Technician B says the steering angle sensor and front wheel position must be correct before camera or radar calibration. Who is correct?
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Auto care news and advice you can use.
There’s no magic bullet—but there are a few arrows you can pull from your quiver.
“System lean” diagnostic trouble codes are among the top 10 codes faced by techs.
“Drive it ‘til the wheels fall off” isn’t the safest decision. So when does it end?
Is the Ford 6.0-liter PowerStroke really worthy of its nickname, the “Sick-O?”
Don’t leave alternative vehicles on the sidelines.
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Auto care news and advice you can use.
We don’t think much about spark plugs unless we think they’re the cause of a misfire concern, do we?
As ADAS becomes standard on modern vehicles, post-repair calibrations are a critical safety and legal requirement for every shop.
Tracking Pininfarina’s career from the beginning to 1987.
A primer on spotting unprofitable jobs before they make it to a bay.
Tracking Pininfarina’s career from the beginning to 1987.
Can there be one threadlocker color to rule them all?
When it comes to threaded items, wrong is right. Or is it left?
Window buttons and toggles are going the way of the dodo. That’s by design.