Here are some outlandish—and not so outlandish—examples of mechanic and dealership TV commercials.
Commercials That Make Technicians and Dealers the Stars of the Show
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HOT OFF THE PRESS
Tire Damage Assessment – ASE Practice Question (VIDEO)
Assessing tire damage in order to make a repair decision, which technician is correct with the right repair?
Mastering the Numbers – Part 2
Using your shop’s Cost of Doing Business (CODB) as a baseline for labor rates.
Learn Why You Should Never Skip Battery Isolation (VIDEO)
Tempted to skip battery isolation during a repair? Dorman Training Center instructor Pete Meier explains how this essential step can protect you from serious injury while working on a vehicle.
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SHOP STUFF
Auto care news and advice you can use.
PSA: The Right (and Wrong) Ways to Handle Iridium Spark Plugs
New techs and DIYers should know that not all spark plugs are created, or treated, equally.
Is the Oil Change Interval in a Vehicle’s Owner’s Manual Always the Right Choice? (VIDEO)
Pete Meier explains how vehicle usage and oil/filter quality should affect your maintenance schedules.
Diesel Engines and Racing
You may be surprised at how diesels have made a name for themselves in motorsports.
Recovering A/C Refrigerant-ASE Practice Question (VIDEO)
Technician A is preparing to recover the refrigerant from a customer’s vehicle. What are the steps he should take when performing this service?
The Folded Paper Era and Beyond: Giorgetto Giugiaro’s Iconic Design Journey
Giorgetto Giugiaro influenced everything from groundbreaking supercars to beloved city vehicles.
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SHOP STUFF
Auto care news and advice you can use.
Rookie Tip: LOF? Leave the Dipstick Sticking Out and the Oil Cap on the Hood Latch
A bent dipstick and a broken oil cap are lucky indeed!
Do You Survey Your Customers, and How?
Customer satisfaction surveys should be clear, concise, and targeted.
Interpreting Compression Tests–ASE Practice Questions (VIDEO)
Technician A completed a compression test, noting high readings suggest an exhaust restriction, while Technician B says the test checks volumetric efficiency.
Do I Need a Tune-up?
When a customer rolls into your shop and asks for a “tune-up,” what’s your first reaction?
Should You Lubricate Spark Plugs Before Installing Them? (VIDEO)
Do you lubricate the threads on spark plugs before installing them? Should you? Pete Meier explains the finer points of spark plug lube application for best results and OE service procedure compliance.
VIDEOS
PSA: Be Safe With Carburetor Cleaner, Too
Is carb cleaner actually more dangerous than brake cleaner?
The Real Meanings Behind OBD-II Diagnostic Trouble Codes (VIDEO)
By breaking down the structures used to create DTCs, you can learn how to “decode” beyond the simple descriptions presented by a scanner.
What’s Torque-to-Angle All About?
It’s like torquing a bolt, but with an extra twist.