Their emergency shouldn’t be yours unless they pay a premium to fix it.
I’ll gladly pay an independent shop more for a rush repair, and I’m not alone
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HOT OFF THE PRESS
The aggressive question you can ask that instantly calms a customer down
This seemingly-impolite question can defuse tense situations in the shop or auto parts store.
The most entertaining social media accounts to follow for car enthusiasts in 2023
23 of the most informative, interesting, and funny car-related accounts on the socials
Catalytic converters are the coolest car parts that get no respect
Despite being fascinating, breakthrough innovations, they were hated when first introduced, and are now routinely stolen for scrap.
SHOP STUFF
Auto care news and advice you can use.
The very best way to remove grease from auto upholstery
This surefire solution really stinks.
It’s time to stop salting the roads
Aiming for bare pavement may prevent some accidents, but at tremendous costs to taxpayers, mechanics, and the environment.
Hacker plays “Doom” on farm tractor to raise awareness of right to repair
The right-to-repair issue is so pressing for farm equipment that someone hacked a tractor to draw attention to it.
Automakers borrow the worst thing from modern video games: microtransactions
Over-the-air (OTA) microtransactions could be seen as a benefit to customers, but lack of communication thus far is not creating that perception.
Nine notable “cars” that aren’t cars
The Polaris Slingshot and eight other vehicles that make you ask, “What’s the deal with that?”
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Bump steer – ASE practice questions (VIDEO)
You know what bump steer is. Where does it originate?
Tool review: Milwaukee M18 Tire Inflator
This tool is like black licorice: you’re probably either going to love it or have no use for it whatsoever.
PSA: Your customers are probably parking incorrectly
The e-brake serves TWO important functions.
Mechanics React: There are a few missing symptoms on these ROs (VIDEO)
Nick and Lem take a peek at what’s rolled into bays around the country and give their (unrequested) opinions on things.
Three tips from a lifelong parts professional to make sure you never get the wrong part
Follow these easy tips, and avoid these common mistakes, to help ensure you get exactly what you need the first time.
VIDEOS
The worst cars are the best classrooms
They don’t build ‘em like they used to, and that’s a shame.
What are the sockets and wrenches you can do without?
There are definitely useless sizes. Or are there?
The surreal appeal of steel wheels
Why does a set of steelies on the right vehicle hold such allure?