Each line item confirms it—cheating doesn’t pay.
Customer states truck was vandalized… Do you know what happened here? (VIDEO)
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HOT OFF THE PRESS
Can’t break that crank bolt loose? You need a crank socket (VIDEO)
Crank fasteners are often a real pain to remove. Mechanics with expensive impact wrenches and large breaker bars struggle to remove them—but there’s a better way.
So you want to restore a classic or build a kit car? Think twice.
Unless you’re a professional mechanic or a hardcore DIYer, I suggest you focus on building memories instead of a car.
EGR system – ASE practice questions (VIDEO)
Under what conditions would the EGR system be expected to be operational? We have the correct answer.
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SHOP STUFF
Auto care news and advice you can use.
An Ode to “Car Talk”
A radio show that, hopefully, will live on for years to come.
PSA: Check that cabin air filter
The cabin air filter is arguably the most overlooked filter on the car.
Why sidewall styling is both worthless and wonderful for drivers and tire shops
The appearance of off-road prowess while maintaining on-road comfort is what motorists want. Tire salesmen, take advantage.
Surprise: having snacks and phone chargers in your repair shop’s waiting room makes customers happier
A recent J.D. Power study found that a few simple amenities in your service center’s lobby go a long way toward making your customers want to come back, but few businesses have them.
Exhaust tips: three ways to fine-tune your method
Exhaust work is straightforward and (I think) easy to understand. Here are some pointers for service techs to avoid comebacks when hanging pipe.
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Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Hybrid A/C Compressor Oil-ASE Practice Question (VIDEO)
On a hybrid vehicle’s air conditioning system that utilizes a high voltage electrical compressor, can only the oil specified by the vehicle manufacturer be used in the compressor or is PAG oil acceptable for use in an electric vehicle’s compressor?
Two A/C checks you don’t wanna skip
Failing to perform these two vital service steps could cost time and money—or worse.
Five tips for servicing cartridge-style oil filters
Any of these mistakes can lead to an unwanted oil leak or worse—a blown engine.
How to install a brake cable slack eliminator (VIDEO)
If your parking brake is weak or not working at all, a stretched cable is usually the issue.
The seven words you never want to hear from a customer (and how to avoid them)
It’s your job to tell customers about warning signs and bad repairs.
VIDEOS
Why a magnetic drain plug is a worthwhile upgrade (VIDEO)
Do your customers know the benefits of magnetic oil drain plugs? Swap out their standard drain plugs to help protect against unnecessary engine damage.
Brake booster valve – ASE practice questions (VIDEO)
A customer states the brake pedal falls slightly when the brakes are applied while starting the engine. Which technician response is correct?
The final days (and cars) of AMC
In November 1988, two employees snuck a camera into AMC’s Kenosha plant for a farewell tour.