Why you should use standard operating procedures for customer communications.
Read more from Lemmy
The first step I now take in vehicle diagnostics
I’m a slow learner. Don’t be like me.
PSA: Stop throwing away brake rotor screws
They’re real important for two separate reasons.
Fronting & facing and staging orders: the fast track to the wholesale parts counter
Putting up freight and pulling orders is more than busywork. It’s tuition.
Tool review: Klein 3255 bull pin
You can’t beat it. Well, actually, you can.
How do you handle billing shop supplies?
You ARE accounting for them, right?
New techs: hang in there. An old transmission pan mystery exemplifies the difficulties of being a mechanic
What do you do when a part isn’t in an IPD/fiche?
ICYMI: Secondary hood prop positions
Props to second place, too.
LT-series vs. P-series tires
The truck and SUV have never been more prolific than they are today. Learn when to sell each type of these tires.
The very best way to remove grease from auto upholstery
This surefire solution really stinks.
A different type of timed event: the Bobby Bosch Relay Race
Your daily work is also a cruel automotive penalty.
How to use a lockout kit (VIDEO)
Powerful tools—if you know how to use ‘em.
Drag racing semi-trucks (VIDEO)
Smokin’ tires and smokin’ stacks!