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Commercials That Make Technicians and Dealers the Stars of the Show

Recently, I stumbled across some old TV commercials for a car repair and maintenance shop that took me back. You see, in the late ‘80s and early ‘90s, some commercials ran for a local shop called ABE Car Care Center. These commercials featured two gentlemen with thick...

Inside Global (Generic) OBD-II

The engine control module (ECM) could just as correctly be referred to as the emissions control module. Its primary function is to ensure that tailpipe emissions remain at or below the emissions standards to which the vehicle was originally certified. The ECM turns on...

Time-Saving Tip for Bleeding Stubborn Brakes (VIDEO)

Description Some brake jobs can turn into headaches when small air bubbles get trapped within the caliper itself. To resolve the problem, you could pump the brakes over and over, or you could try this handy suggestion to free the air bubble and move on with the brake...

Shop Profile: Hansville Repair

It’s a small village, but Hansville, Washington makes a grand first impression. As Hansville Road crests a hill and descends into town, a breathtaking panorama unfolds—Puget Sound, Whidbey Island, and distant Mount Baker stretched across the windshield like a...

Mastering the Numbers

Running an auto repair shop is about more than just fixing cars. While providing top-notch service is essential, managing a truly successful business also depends on understanding and acting on the financial barometers of the operation. One of the most important of...

Don’t Overlook This Step When Servicing Brakes (VIDEO)

Description A brake service job isn’t complete unless the reservoir cap’s diaphragm has been pushed back into place. This simple step is easy to forget, but it helps to reduce brake fluid contamination and ensure proper system function.Related Videos

Are You Adding Engine Oil the Wrong Way? (VIDEO)

Are You Adding Engine Oil the Wrong Way? (VIDEO)

Are You Adding Engine Oil the Wrong Way? (VIDEO) Description Think you know how to pour oil out of a jug? Are you sure about that? Lemmy and Nick talk about the best oil pour techniques to avoid making a mess. Related Videos Check Out This Hacky Diag Tool by Lemmy |...
Dealers make house calls. Why not you?

Dealers make house calls. Why not you?

I had a great experience recently when my dealer’s service department called to ask if I’d like to schedule some routine maintenance needed on my SUV from one of their fleet of nifty new mobile service vans, with the promise that my cost would be the same as if I...
Tire techs: Elevate your work with this one humble task

Tire techs: Elevate your work with this one humble task

I have mounted and balanced many tires. I have also sold many tires, and there was a step I took when I was installing them that I insisted all techs did when I eventually began writing service. I’m going to share it here, and while I can’t insist upon anything from...
Tools beyond the basics for DIYers

Tools beyond the basics for DIYers

Except when it comes to mountain bikes and drum kits, I’m frugal (read: cheap) by nature, so I’m not the kind of guy who would blow a chunk of change on tools that I will never use. I’m also keenly aware of the limitations of my skills when it comes to automotive...
Transfer cases: how to talk to your customers

Transfer cases: how to talk to your customers

The transfer case is an essential part of the part-time four-wheel drive system found on many traditional vehicles like SUVs and pickup trucks. The customers you help at your service counter may well rely on vehicles with 4WD daily and understand the systems well. But...