It’s been asked of every new mechanic for more than a century. Does it matter in 2025?
“Can you drive a stick?”
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Shop Profile: Top Auto Center
Like a clueless lumberjack who couldn’t see the forest for the trees, it took me longer than it should have to figure out the secret to Top Auto Center’s success. It was hiding in plain sight and sound in the overflowing lot of cars and trucks awaiting service, sale...
Shop Profile: DeLorean Midwest
As a Gen Xer, I have a soft spot for the “Back to the Future” movies and, of course, the DMC DeLorean used in those movies. Then I learned of DeLorean Midwest, a shop based outside Chicago that specializes in—you guessed it—DeLoreans. Watch this video profile of...
Photo gallery: Auto repair (and a few motorcyclists) in Indianapolis, Indiana
Shop Press Staff Photographer Mike Apice recently visited Franklin, Indiana and the surrounding area. Once the focus of a Life magazine article depicting the idyllic “Smalltown, USA,” Franklin is as photogenic now as it was then. Here’s a look around...
New to the team but not new to the business (VIDEO)
Greetings, Shop Press readers! I joined the Dorman team earlier this year and you may have already noticed a few posts with my name on them. Maybe you’re even asking yourself “What makes this guy qualified to offer an opinion or try to tell me how to work on cars?”...
The seven words you never want to hear from a customer (and how to avoid them)
Picture this: it’s an unremarkable day at work, and you’re busy crossing lines off your to-do list. Suddenly, a recent customer returns and ruins your day with the following words. “Ever since you worked on my car…” Look, nobody’s perfect. If you make a mistake that...