Why you should use standard operating procedures for customer communications.
Description
Nick and Lemmy, Dorman employees and mechanics, took a gander at a few internet videos and did their best at diagnosing via the Internet. The results were humorous, if lacking in accuracy. Do us a favor and take it easy on them in the comments—these guys can’t agree with each other, never mind being agreeable with their colleagues at Shop Press. Without further ado, here’s the Diagnostic Duo in their glory.
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