Help your customers prioritize their repairs and they’ll keep coming back.
A shop foreman who did it for a year gained some firsthand experience that might help you answer the question.
I really hope the whole week doesn’t go like this.
In spite of the not-so-savory name, this ancillary piece of daily life in the shop is a beloved tradition in the automotive industry.
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
Auto care news and advice you can use.
A set of tires is expensive. Make it special.
If you’re using needle-nose pliers like I did for years, there’s a better way.
The in-dash cup holder on certain late ’90s to early 2000s F-150s, Expeditions and Navigators tends to break, but it’s easy to repair.
One man’s tragic death led to a device that transformed the automobile from a luxury fascination to something everyone could own and use regularly.
Not every Phillips head fastener is a Phillips head fastener. If you don’t know about Japanese Industrial Standard, now you’ll know.
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
Auto care news and advice you can use.
The right tools will expand your capabilities and help you to tackle more advanced jobs, but it’s not always easy to know where to start.
I learned a trick from an old racer that works real well to bleed that rarely leaves me repeating my work.
Bleeding brakes is one of those jobs most of us know how to do, but when a hard-to-bleed system pops up, experienced techs have a few additional tricks up their sleeves to help get the job done.
Vehicle diagnosis is no walk in the park. Proper diagnosis is critical and difficult, and it shouldn’t be done without doing the work.
Installing an old-fashioned filter on a modern vehicle because that’s what’s in stock may not be the best course of action.
Engine oil is a lubricant, but that’s not what the task’s title is referencing.
Our favorite and most popular articles and videos from the first year of ShopPress.com.
How do you suss out problems on a car that’s come to you for service?