Why you should use standard operating procedures for customer communications.

Stop beating your sockets to death.
Learn about a shop that’s making Jeeps all they can be.
Removing old fluid from a vehicle’s braking system can be a time-consuming chore, but it doesn’t need to be.
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
Auto care news and advice you can use.
And the most misdiagnosed.
It might be time to rethink oil changes.
There’s two ways to use tire mounting compound.
Get up to speed on a safety feature not often seen in the United States.
The celebration of a magazine that was, for some, where their love of working on cars began.
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
Auto care news and advice you can use.
Technician A is diagnosing a misfire. He states that a misfire is caused by a fault in the ignition system and that new plugs and coils will repair the problem. Technician B says that a misfire is detected when the ECM detects a variation in crankshaft speed.
A Facebook reel that applies a psychological model to wrenching.
I’m a slow learner. Don’t be like me.
They’re real important for two separate reasons.
Do you have a toolbox ready to go for repairs on the road? What do you keep in it?
It’s been asked of every new mechanic for more than a century. Does it matter in 2025?
Want to make your vehicle last? Not sure how to talk to a shop about car repairs? Nick and Lemmy offer their five top recommendations.
Once the most basic of circuits, the humble lamp has also progressed.