Why you should use standard operating procedures for customer communications.

Resistance is futile.
Stop beating your sockets to death.
Learn about a shop that’s making Jeeps all they can be.
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
Auto care news and advice you can use.
Did you know that a modern fuel injection system can fire off multiple sprays in the same time it takes for a spark to jump across a plug?
Just when you thought The Golden Rule was out of style, this independent repair shop and used car sales center proves otherwise.
It might be time to rethink oil changes.
There’s two ways to use tire mounting compound.
Get up to speed on a safety feature not often seen in the United States.
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
Auto care news and advice you can use.
Four proven ways to run a tighter ship at your shop.
A Midwest mecca that offers services, sales, parts, and restorations—but only for DeLoreans.
A Facebook reel that applies a psychological model to wrenching.
I’m a slow learner. Don’t be like me.
They’re real important for two separate reasons.
The right tools will expand your capabilities and help you to tackle more advanced jobs, but it’s not always easy to know where to start.
It’s been asked of every new mechanic for more than a century. Does it matter in 2025?
Want to make your vehicle last? Not sure how to talk to a shop about car repairs? Nick and Lemmy offer their five top recommendations.