Why you should use standard operating procedures for customer communications.
Better ops with SOPs
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HOT OFF THE PRESS
Interpreting Compression Tests–ASE Practice Questions (VIDEO)
Technician A completed a compression test, noting high readings suggest an exhaust restriction, while Technician B says the test checks volumetric efficiency.
Do I Need a Tune-up?
When a customer rolls into your shop and asks for a “tune-up,” what’s your first reaction?
Should You Lubricate Spark Plugs Before Installing Them? (VIDEO)
Do you lubricate the threads on spark plugs before installing them? Should you? Pete Meier explains the finer points of spark plug lube application for best results and OE service procedure compliance.
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SHOP STUFF
Auto care news and advice you can use.
Try Doing It the Wrong Way
When it comes to threaded items, wrong is right. Or is it left?
Mastering the Numbers
A practical approach to auto repair shop management.
Don’t Overlook This Step When Servicing Brakes (VIDEO)
A brake service job isn’t complete unless the reservoir cap’s diaphragm has been pushed back into place. This simple step is easy to forget, but it helps to reduce brake fluid contamination and ensure proper system function.
Watch This Video On Dry Sump Oil Systems
Find out how they differ from wet sump oil systems.
Tariff Talk: A Look Backwards at The Chicken Tax
Lighten the mood at the next cocktail party you attend.
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SHOP STUFF
Auto care news and advice you can use.
Back Away from the Wrenches
“Drive it ‘til the wheels fall off” isn’t the safest decision. So when does it end?
Why Some Vehicles Have More Than One Spin-on Filter (VIDEO)
Ever spot what appears to be a second oil filter under a vehicle? Lemmy and Nick discuss the advantages of spin-on transmission filters for fluid protection and service.
Basic Brake Fluid Testers Are Far More Sophisticated Than You’d Expect
Peering inside the inner workings of a deceptively complex tool
Why We Take the Negative Battery Cable off First and Put It on Last (VIDEO)
Lemmy explains why this basic task always comes before removing the positive cable to help you understand the theory behind the practice.
Stress Test Vehicle Grounds
Resistance is futile.
VIDEOS
A History of the U.S. Presidential State Car (Part 2)
The commander-in-chief’s road transportation, from LBJ’s Lincoln Continental to “The Beast.”
Why Wheel Fastener Torque Matters More Than You Think (VIDEO)
If you’re still using torque sticks and impact power to install lug nuts and lug bolts, it’s time to reconsider.
A History of the U.S. Presidential State Car (Part 1)
The commander-in-chief’s road transportation, from Pierce-Arrow cars to the Kennedy Lincoln Continental.