Customers don’t realize it needs attention. Sadly, many mechanics don’t, either.
Maybe there’s a reason “upsell” has become a dirty word—and it might be your fault.
Cross-threading or stripping a fastener can bring progress to a halt in an instant. Start by hand-threading fasteners.
Every car you touch is full of it, but it’s not in any service manual. Here’s the working tech’s guide to plasticizers: why plastic goes soft, sticky, chalky, and cracked, what actually happens when you hit trim with a torch, and why your customer’s dash keeps fogging the windshield.
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Auto care news and advice you can use.
Keeping track of small parts during a job can be tricky, but there’s a cheap and effective way to solve that problem.
Aging roads and infrastructure might play a role in planning your shop’s future business.
Are you making any of these three common mistakes?
We all know how to bleed brakes—but are you missing a final step?
How to check the battery and fuses in your DVOM/multimeter to make sure that it’s ready to go for your next job.
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Auto care news and advice you can use.
As General Motors’ first design chief, Harley Earl transformed the automobile from a machine into a cultural icon.
Does your customer need a new battery? Learn how to properly test an aging or questionable battery.
Here are eight cars that paved the way for modern engines.
Too many technicians make these simple mistakes while performing oil changes for customers.
Technician A and Technician B discuss electrical fundamentals. Who is correct?
Too many technicians make these simple mistakes while performing oil changes for customers.
Technician A and Technician B discuss electrical fundamentals. Who is correct?
Do you favor margin or revenue?