A customer states the brake pedal falls slightly when the brakes are applied while starting the engine. Which technician response is correct?
Brake booster valve – ASE practice questions (VIDEO)
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HOT OFF THE PRESS
Don’t let your scanner go unprotected
Faults in the car pay you. Faults in the scanner cost you.
One lesson is harder for more experienced techs to learn than their rookie counterparts (VIDEO)
If you’re an experienced technician, you may feel as though you’ve seen everything, but don’t let your knowledge prevent you from learning more.
Give your customers extra grease
Especially for your mechanically-inclined clientele, sometimes a fingerful of clean grease is a lifesaver.
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SHOP STUFF
Auto care news and advice you can use.
Easy trick to transfer gear oil with a simple length of hose (VIDEO)
A fluid transfer pump is the cleanest and easiest way to fill a differential, transmission or transfer case with its necessary fluid.
Service writers vs. technicians (VIDEO)
Examining the differences (and similarities) between these key roles in the automotive service industry.
EPA emergency action allows nationwide summer sales of E15 gasoline
Get ready for an increase in fuel system corrosion repairs on older vehicles and small engines.
What are the first mods repair professionals make to a vehicle? (VIDEO)
Car mods to do first: auto technicians’ favorites!
Preston Tucker: Visionary or Villain?
The Tucker 48 had many innovative design features, but was Preston a scam artist?
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Pulse width modulation and automotive lighting
Once the most basic of circuits, the humble lamp has also progressed.
Witness marks: your reassembly guide when the service manual isn’t enough
Examining the parts closely can yield valuable clues for putting a machine together.
The aggressive question you can ask that instantly calms a customer down
This seemingly-impolite question can defuse tense situations in the shop or auto parts store.
The most entertaining social media accounts to follow for car enthusiasts in 2023
23 of the most informative, interesting, and funny car-related accounts on the socials
Catalytic converters are the coolest car parts that get no respect
Despite being fascinating, breakthrough innovations, they were hated when first introduced, and are now routinely stolen for scrap.
VIDEOS
Top 5 mechanical oddities on RHD vehicles, and how to deal with them if one rolls into your shop
Working on a right-hand drive vehicle requires deviating slightly from a mechanic’s routine.
The only two mistakes you can make on your first timing belt job (and why you shouldn’t worry about them)
T-belts aren’t scary at all.
Ten (sort of serious) questions every service writer should ask
Skillful interrogation is a wonderful way to make your professional life easier. Here are a few suggestions on where to start.