Shop Press - Auto Repair News & Ideas

Is an Appointment-Only Shop Schedule Wise or Madness?

Do you favor margin or revenue?

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Harmonic balancers – ASE practice questions (VIDEO)

A defective harmonic balancer can affect the accuracy of ignition timing readings or a defective harmonic balancer can damage the crank. Which technician is correct?

Easy tests for diesel exhaust fluid (DEF) contamination (VIDEO)

DEF is easy to contaminate, and fortunately, it’s also easy to test. Check to be sure that your customers’ DEF is up to spec with these simple tests.

Technicians vs. DIYers: How well can you gauge tire pressure? (VIDEO)

In this challenge, techs and DIYers get as close as possible to a target final pressure to see who’s got the best skills and strategies at the tire machine.

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SHOP STUFF

Auto care news and advice you can use.

Colin Chapman: The Philosopher of Motion (Part 2)

This British engineer changed racing forever by making cars lighter, not more powerful.

The pros (and more than a few cons) of chrome

Although I love the look of chrome on cars, there are very good reasons why it’s not used much anymore.

PSA: Make sure your Loctite isn’t fake!

Copycat Loctite is more common than you’d think. Learn how to check for counterfeit products.

What sealed chassis parts can teach us about shifting customer habits and technology’s march forward

The “best” parts for the job are highly dependent on the environment in which they operate.

TECHNICIAN CHALLENGE: Can you identify these dash lights? (VIDEO)

Think you know your dash lights? Shop Press contributors Keith, Miriam, Chris, and Greaser try their best to identify all kinds of lights, symbols, and indicators.

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SHOP STUFF

Auto care news and advice you can use.

Should You Charge More When Dealing with Tire Sealant? (VIDEO)

Learn why it’s not a bad idea to charge a little more for the hassle.

Dash warning lights: feature or bug?

At what point does an icon completely fail to provide critical information to a motorist?

PSA: Check that cabin air filter

The cabin air filter is arguably the most overlooked filter on the car.

Why sidewall styling is both worthless and wonderful for drivers and tire shops

The appearance of off-road prowess while maintaining on-road comfort is what motorists want. Tire salesmen, take advantage.

Surprise: having snacks and phone chargers in your repair shop’s waiting room makes customers happier

A recent J.D. Power study found that a few simple amenities in your service center’s lobby go a long way toward making your customers want to come back, but few businesses have them.