Shop Press - Auto Repair News & Ideas

When Selling a Job, Get It In Writing (Not an Emoji)

Casual communication can have formal consequences.

HOT OFF THE PRESS

$How to use a refractometer$

How to use a refractometer

Dorman trainer Pete Meier turned me on to a handy new tool.

Transfer cases: Married vs. divorced FAQ (VIDEO)

When two transfer cases love each other very much…

New to the team but not new to the business (VIDEO)

A Master Technician and nationally known trainer joins the Shop Press family. Say hello to Pete Meier!

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SHOP STUFF

Auto care news and advice you can use.

Do You Survey Your Customers, and How?

Customer satisfaction surveys should be clear, concise, and targeted.

Witness marks: your reassembly guide when the service manual isn’t enough

Examining the parts closely can yield valuable clues for putting a machine together.

The aggressive question you can ask that instantly calms a customer down

This seemingly-impolite question can defuse tense situations in the shop or auto parts store.

The most entertaining social media accounts to follow for car enthusiasts in 2023

23 of the most informative, interesting, and funny car-related accounts on the socials

Catalytic converters are the coolest car parts that get no respect

Despite being fascinating, breakthrough innovations, they were hated when first introduced, and are now routinely stolen for scrap.

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SHOP STUFF

Auto care news and advice you can use.

Compression Testing | ASE Practice Questions (VIDEO)

All four cylinders are below specification by about the same amount. After performing a wet compression test, values remained unchanged. What could cause this condition?