Skillful interrogation is a wonderful way to make your professional life easier. Here are a few suggestions on where to start.
Ten (sort of serious) questions every service writer should ask
read more
HOT OFF THE PRESS
Several tips to make brake line removal less of a headache
Don’t break fittings—break ‘em free.
Quick tip: how to use an old phone to check vehicle lights by yourself
That old smartphone can actually help when you don’t have a second set of eyes to help out.
Shop Upkeep Essentials (VIDEO)
Shop Press’ Miriam discusses tasks and tips to maintain a well-rounded shop.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Inside Global (Generic) OBD-II
You don’t need an expensive scan tool to diagnose the cause of an illuminated check engine light.
The rarely seen control arm-mounted trailer ball rears its head
I really hope the whole week doesn’t go like this.
Let’s hear it for the mighty roach coach
In spite of the not-so-savory name, this ancillary piece of daily life in the shop is a beloved tradition in the automotive industry.
February Automotive Horoscopes
We read the astrological signs and predicted your automotive future.
Could Tesla actually be making their vehicles less expensive to fix?
Elon Musk says Tesla Insurance is pushing automaker to simplify designs and increase parts availability.
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Don’t Overlook This Step When Servicing Brakes (VIDEO)
A brake service job isn’t complete unless the reservoir cap’s diaphragm has been pushed back into place. This simple step is easy to forget, but it helps to reduce brake fluid contamination and ensure proper system function.
Miata Spotter’s Guide (VIDEO)
Learn to ID Miatas generation by generation like a pro (and from a pro!)
Texas nonprofit helps low-income vehicle owners afford auto repairs
Autocare Haven uses donations and volunteers to subsidize service for vets, seniors, single parents and others.
A day in the life of a service writer (VIDEO)
A Shop Press ode to the unsung heroes taking calls, keys, and credit cards.
Serviceability Hall of Shame: Ford Taurus Spring Shields
Ford’s so-called fix for servicing corroded front springs was something neither drivers nor dealer techs were happy about.
VIDEOS
Five things to know when working on HID headlights
Set yourself up for success with high intensity discharge lighting systems.
What’s the best way to move tools about the shop?
There are a lot of ways to approach the business of servicing the car in front of you. Which one is king?
The best way to help customers find your auto repair shop
If your customers can’t easily find your location, hours, or contact information, you’ll clearly struggle to earn their business. Here is a tip to help.