This seemingly-impolite question can defuse tense situations in the shop or auto parts store.

Most late-model cars have a USB charging port for smartphones and other devices. In older vehicles, many owners have added USB charging capabilities with cigarette lighter adapters powered by accessory circuits. USB charge ports are used frequently, and today’s techs need to know how to test, diagnose, and repair these systems. This video gives an overview of tools, techniques, and common problems for customer cars. With the right equipment, you’ll be able to test USB ports for voltage and amperage, check cables for connection issues, and even simulate a load on the charging system. Not all USB charging components are created equally, and because most customers are mixing and matching devices from different manufacturers, the right tools and techniques become essential for troubleshooting.
Watch as Lemmy demonstrates the fastest, easiest way to remove a Woodruff key using a common tool that might surprise you. Give it a try next time!
Life can't all be brake jobs and pre-delivery inspections. Beating time is the name of the game, but it doesn't always work out. Watch as a few Dorman mechanics talk about the jobs that make more sweat than bread in this video.
The Proving Grounds crew is back again for a new grudge match in the garage called The Mystery Box.
Learn to ID Miatas generation by generation like a pro (and from a pro!)
A Shop Press ode to the unsung heroes taking calls, keys, and credit cards.
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