This seemingly-impolite question can defuse tense situations in the shop or auto parts store.

They don’t build ‘em like they used to, and that’s a shame.
There are definitely useless sizes. Or are there?
Why does a set of steelies on the right vehicle hold such allure?
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Auto care news and advice you can use.
When plastic parts break, sometimes replacements can be prohibitively expensive or hard to find. Learn how to use a hot staple tool to salvage broken plastics for auto repairs and other projects.
Every mechanic manages their tool box differently, but these recurring characters seem to be in nearly every garage.
New analysis into proposed rule changes offers some thinking into the future of the auto repair industry if all new vehicles move to ZEVs.
Power transmission brawn starts with brains.
Watch the Dorman mechanics watch videos. It’s better than it sounds, we promise.
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
Auto care news and advice you can use.
Just because it says “DOT 4” on the bottle doesn’t mean it’s the correct DOT 4 for the vehicle.
Every mechanic has a story about a vehicle that was too nasty to work on. What’s your limit?
Do rising car prices portend rising service life?
Like corded phones, floppy disks and TVs with antennas, the Check Engine icon doesn’t make sense anymore. Let’s change it.
Our photographer Mike Apice was recently visiting a Dorman facility in Portland, Tennessee, when he stopped in to a small repair shop in nearby Cross Plans. Here’s a look inside.
CRASH Jewelry uses real fenders, doors and hoods from high-end vehicles to make cuffs, earrings, necklaces and more.
It’s up to you to tell them why.
How does your shop weigh the risk and reward of customer-supplied parts?