If your customers can’t easily find your location, hours, or contact information, you’ll clearly struggle to earn their business. Here is a tip to help.
The best way to help customers find your auto repair shop
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HOT OFF THE PRESS
One lesson is harder for more experienced techs to learn than their rookie counterparts (VIDEO)
If you’re an experienced technician, you may feel as though you’ve seen everything, but don’t let your knowledge prevent you from learning more.
Give your customers extra grease
Especially for your mechanically-inclined clientele, sometimes a fingerful of clean grease is a lifesaver.
This tungsten scraper is my new favorite tool.
A fellow YouTuber recommended it. Why not give it a try?
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Troubleshooting a “No A/C Compressor Engagement” Fault
Why a compressor clutch doesn’t engage, and tips to find the cause quickly.
Why you should add a spring hook to your toolbox
It’s the perfect tool for some jobs.
March Automotive Horoscopes
We read the astrological signs and predicted your automotive future.
TECHNICIAN CHALLENGE: The Mystery Box
The Proving Grounds crew is back again for a new grudge match in the garage called The Mystery Box.
Beverly Hills auto body shop launched a jewelry business using scrap metal from luxury cars
CRASH Jewelry uses real fenders, doors and hoods from high-end vehicles to make cuffs, earrings, necklaces and more.
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Is It Ever Safe to Reuse Torque-to-Yield (TTY) Fasteners? (VIDEO)
Pete Meier explains why these single-use bolts should always be replaced for safety and proper function.
Should a customer bring parts?
How does your shop weigh the risk and reward of customer-supplied parts?
There really are a ton of automotive door styles
Largely supercar fare, wild points of entry have no shortage of variety.
Is your shop ready for the 4-day work week?
A shop foreman who did it for a year gained some firsthand experience that might help you answer the question.
The rarely seen control arm-mounted trailer ball rears its head
I really hope the whole week doesn’t go like this.
VIDEOS
The only two mistakes you can make on your first timing belt job (and why you shouldn’t worry about them)
T-belts aren’t scary at all.
Ten (sort of serious) questions every service writer should ask
Skillful interrogation is a wonderful way to make your professional life easier. Here are a few suggestions on where to start.
TECHNICIAN CHALLENGE: Can you identify these dash lights? PART 4 (VIDEO)
Think you know your dash lights? Shop Press contributors Keith, Miriam, Chris, and Greaser try their best to identify all kinds of lights, symbols, and indicators.