“Drive it ‘til the wheels fall off” isn’t the safest decision. So when does it end?
Back Away from the Wrenches
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HOT OFF THE PRESS
Two Common Oil Change Mistakes That Techs Can Make (VIDEO)
Too many technicians make these simple mistakes while performing oil changes for customers.
Fundamental Electrical Knowledge – ASE Practice Question (VIDEO)
Technician A and Technician B discuss electrical fundamentals. Who is correct?
Is an Appointment-Only Shop Schedule Wise or Madness?
Do you favor margin or revenue?
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SHOP STUFF
Auto care news and advice you can use.
Service Writing Tip: Justify Your Recommendations
Maybe there’s a reason “upsell” has become a dirty word—and it might be your fault.
How to Make Your Own Molded Hose in a Pinch
There’s no magic bullet—but there are a few arrows you can pull from your quiver.
Diesel and DEF – ASE Practice Question (VIDEO)
Technician A says an empty DEF tank can cause a no-start condition. Technician B says DEF quality should be checked when SCR faults are present. Who is correct?
EDC: Mechanic Edition
Pocket check!
The Most Neglected Part of the Cooling System
Customers don’t realize it needs attention. Sadly, many mechanics don’t, either.
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SHOP STUFF
Auto care news and advice you can use.
How to Hang Onto a Tricky Nut or Bolt (VIDEO)
Having trouble hanging onto a nut or bolt with a socket?
The Stories Spark Plugs Have to Tell (VIDEO)
We don’t think much about spark plugs unless we think they’re the cause of a misfire concern, do we?
Service Managers: Buy Brake Fluid by the Pint
Well, that’s straightforward. But why?
Six Ways to Best Protect Yourself from Keyless Car Theft (For Now)
Car thieves are getting smart. You need to be smarter.
Don’t Forget to Season the Automobiles, Mechanics!
Salt isn’t so good, but for many vehicles, a little pepper goes a long way.
VIDEOS
Diesel and DEF – ASE Practice Question (VIDEO)
Technician A says an empty DEF tank can cause a no-start condition. Technician B says DEF quality should be checked when SCR faults are present. Who is correct?
EDC: Mechanic Edition
Pocket check!
The Most Neglected Part of the Cooling System
Customers don’t realize it needs attention. Sadly, many mechanics don’t, either.