This seemingly-impolite question can defuse tense situations in the shop or auto parts store.
The aggressive question you can ask that instantly calms a customer down
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HOT OFF THE PRESS
Exhaust tips: three ways to fine-tune your method
Exhaust work is straightforward and (I think) easy to understand. Here are some pointers for service techs to avoid comebacks when hanging pipe.
Four not-so-obvious ways grease can come in handy
Lubricant? More like lubri-can. A very cheap staple of most shops, I’ve learned to use it in a few unconventional ways.
Two A/C checks you don’t wanna skip
Failing to perform these two vital service steps could cost time and money—or worse.
SHOP STUFF
Auto care news and advice you can use.
Five things to know when working on HID headlights
Set yourself up for success with high intensity discharge lighting systems.
Torque wrench vs. torque stick for installing wheels (VIDEO)
What tools do you trust when installing wheels on a vehicle? The trusty torque wrench, or the straightforward torque sticks? Or maybe both?
A 3-minute video kept me from going ballistic over a $3,000 repair
Here’s 4 reasons you should consider putting them to work at your shop.
Service writers vs. technicians (VIDEO)
Examining the differences (and similarities) between these key roles in the automotive service industry.
EPA emergency action allows nationwide summer sales of E15 gasoline
Get ready for an increase in fuel system corrosion repairs on older vehicles and small engines.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Report: cars are the worst products for protecting user privacy
A scathing new analysis from the Mozilla Foundation says every single car brand failed its standards for security and respecting user privacy.
Preston Tucker: Visionary or Villain?
The Tucker 48 had many innovative design features, but was Preston a scam artist?
Average U.S. vehicle age reaches new record high, again
Low new car inventory, inflation, and rising interest rates have all caused people to keep their vehicles at historic levels.
Witness marks: your reassembly guide when the service manual isn’t enough
Examining the parts closely can yield valuable clues for putting a machine together.
The aggressive question you can ask that instantly calms a customer down
This seemingly-impolite question can defuse tense situations in the shop or auto parts store.
VIDEOS
Don’t let the grind of fixing cars wear down your love for ‘em
A local automotive event is the cure for whatever car doldrums you’re in.
Torque wrench vs. torque stick for installing wheels (VIDEO)
What tools do you trust when installing wheels on a vehicle? The trusty torque wrench, or the straightforward torque sticks? Or maybe both?
A 3-minute video kept me from going ballistic over a $3,000 repair
Here’s 4 reasons you should consider putting them to work at your shop.