You know what bump steer is. Where does it originate?
Bump steer – ASE practice questions (VIDEO)
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More ways to use oil pan alignment pins around the shop! (VIDEO)
These handy tools can are useful for all kinds of alignment tasks involving covers, pans, and gaskets.
A few tips for ball joint removal
If you’re a budding technician, a few of these pointers might help ya during front end work.
Automotive professionals vs. popular auto myths! (VIDEO)
We assembled a list of common and confusing advice, then asked the gang to weigh in on some very questionable practices.
Five things to know when working on HID headlights
Set yourself up for success with high intensity discharge lighting systems.
What’s the best way to move tools about the shop?
There are a lot of ways to approach the business of servicing the car in front of you. Which one is king?
The best way to help customers find your auto repair shop
If your customers can’t easily find your location, hours, or contact information, you’ll clearly struggle to earn their business. Here is a tip to help.
TECHNICIAN CHALLENGE: Can you identify these dash lights? PART 2 (VIDEO)
Think you know your dash lights? Shop Press contributors Keith, Miriam, Chris, and Greaser try their best to identify all kinds of lights, symbols, and indicators.
How to service spark plugs the professional way
Spark plugs have a tough enough job to do—don’t make it any harder by servicing them improperly!
Report: cars are the worst products for protecting user privacy
A scathing new analysis from the Mozilla Foundation says every single car brand failed its standards for security and respecting user privacy.
Preventative maintenance is great, but are you performing preventative repairs?
Repairing future failure points before they fail is a lucrative way to save your customers money, just like maintenance does.
A/C bypass pulleys: a history lesson on a part you can’t get from a dealer
Accessory belt drive evolution can provide some clues for the most efficient way to get a customer back on the road.
The pros (and more than a few cons) of chrome
Although I love the look of chrome on cars, there are very good reasons why it’s not used much anymore.
PSA: Make sure your Loctite isn’t fake!
Copycat Loctite is more common than you’d think. Learn how to check for counterfeit products.
What sealed chassis parts can teach us about shifting customer habits and technology’s march forward
The “best” parts for the job are highly dependent on the environment in which they operate.
TECHNICIAN CHALLENGE: Can you identify these dash lights? (VIDEO)
Think you know your dash lights? Shop Press contributors Keith, Miriam, Chris, and Greaser try their best to identify all kinds of lights, symbols, and indicators.
I’ll gladly pay an independent shop more for a rush repair, and I’m not alone
Their emergency shouldn’t be yours unless they pay a premium to fix it.
Dash warning lights: feature or bug?
At what point does an icon completely fail to provide critical information to a motorist?
PSA: Check that cabin air filter
The cabin air filter is arguably the most overlooked filter on the car.
Why sidewall styling is both worthless and wonderful for drivers and tire shops
The appearance of off-road prowess while maintaining on-road comfort is what motorists want. Tire salesmen, take advantage.
Surprise: having snacks and phone chargers in your repair shop’s waiting room makes customers happier
A recent J.D. Power study found that a few simple amenities in your service center’s lobby go a long way toward making your customers want to come back, but few businesses have them.