Why you should use standard operating procedures for customer communications.
Read more from Jonathan Roth
Shop Profile: DeLorean Midwest
A Midwest mecca that offers services, sales, parts, and restorations—but only for DeLoreans.
Watch this video on the four stages of grief for mechanics
A Facebook reel that applies a psychological model to wrenching.
Best of Shop Press 2024
Let’s recap the best of this year!
Cars that make you think of something specific
Chances are you’re going to have a Pavlovian response when seeing one of these vehicles.
Automotive terms that differ in other English-speaking countries
Are they C-clamps or G-clamps?
Virgil Exner: The creator of Chrysler’s “forward look”
Exner was responsible for the look of cool cars of the late 1950’s, not just at Chrysler, but at other automakers as well.
The Shop Press Automotive Paragon series: a recap
Let’s review some of the icons and oddballs we’ve featured here so far.
Book review: “Pump and Circumstance”
A walk (or drive) through the history of gas and service stations.
Stainless doesn’t mean stain-proof; just ask Tesla Cybertruck owners
Spoiler alert: be careful running it through the car wash.
EVs go through tires quicker: here’s what that means for your shop.
A few things to bear in mind considering the increased wear on tires.
Watch this video on the invention of the Ford V-8 engine
Ford made a V-8 engine affordable to the mass market consumer for the first time.
Snap-on to expand Tennessee manufacturing plant
Company makes $44 million investment to expand plant.