Why you should use standard operating procedures for customer communications.
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Familiar Dorman faces Chris and Lemmy are joined by a newcomer to Shop Press, Scott. The fellas discuss the ins and outs of the complicated relationship between service writers and technicians and examine a few of the highs and lows for both groups.
Do you have a toolbox ready to go for repairs on the road? What do you keep in it?
Not so long ago, forced induction was mostly limited to high-performance sports cars and diesel trucks. Join Lemmy and Nick for a deep dive into modern forced induction systems and the parts that keep them running.
Learn how stop drilling can help to prevent cracks from propagating with a little know-how and a drill.
Coiled wire is a smart idea for adding service loops or mechanical strain relief on automotive electrical jobs or other projects.
It isn't the "registration and insurance card box," after all.
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