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Choosing the right brake fluid

You know topping off brake fluid is generally a no-no, but when a customer’s brake fluid needs to be flushed completely, knowing what to put in the reservoir isn’t as clear-cut as it once was. The master cylinder cap may say the vehicle uses DOT 4 brake fluid, but are...

ICYMI: Secondary hood prop positions

Today’s article might score a little lower on technical difficulty and higher on automobilia esoterica, but I make no apologies. In my salad days, I worked as a dismantler at a salvage yard. Pulling motors was commonplace, so I learned quickly about this tip I’m sure...

Automotive terms that differ in other English-speaking countries

As a public service to all of our readers, we thought it would be helpful to take a look at some of the common (and not so common) differences between everyday automotive terms used in different English-speaking countries, as this can easily come up when reading or...

LT-series vs. P-series tires

The truck and SUV have never been more prolific than they are today. These vehicles need remarkably different tires depending on a few different factors. Be honest: are you selective about what tire you offer your customers who qualify as “fringe cases?” P-series...

If you have a soldering iron, you need a solder sucker (VIDEO)

Description When an automotive repair involves solder, it often involves desoldering too. Removing old solder is a crucial part of preparing a component for a new soldered connection, and a desolder pump (often called a solder sucker) is the ideal tool for the job. It...

The very best way to remove grease from auto upholstery

I try to keep my customers’ cars at least as nice as they keep them. You probably do, too. The only problem is that I am perpetually filthy. I have a trick I’ve used for a long time on the occasions I’ve sullied a nice interior with grease or dirt. (I will never...

Airbag direction – ASE practice questions (VIDEO)

Airbag direction – ASE practice questions (VIDEO)

Airbag direction – ASE practice questions (VIDEO) Description When placing an airbag on a workbench, which is the safest direction for it to face? A) Up B) Down C) To a wall D) Away from a wall More ASE Practice Questions Airbag direction – ASE practice...
Bump steer – ASE practice questions (VIDEO)

Bump steer – ASE practice questions (VIDEO)

Bump steer – ASE practice questions (VIDEO) Description All of the following could cause bump steer EXCEPT: A) Incorrectly mounted steering rack B) Worn idler arm C) Worn center link D) Incorrect camber More ASE Practice Questions Bump steer – ASE practice...
When NOT selling helps business

When NOT selling helps business

When I was a wee sprat in my first automotive job selling service, I was beleaguered by a tech in the shop who wrote thorough, lengthy estimates. He would occasionally blow up at me for not selling enough, going so far once as to accuse me of not even trying to sell...