It’s been asked of every new mechanic for more than a century. Does it matter in 2025?
“Can you drive a stick?”
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“Can you drive a stick?”
Well, if you clicked on the title you have an answer to that question, I’m sure, and probably have an opinion on it. As the automatic transmission ascends to complete ubiquity, I would be curious to know what ratio of techs and writers in your shops can row their own...
Better ops with SOPs
A standard operating procedure (SOP) is a documented tool designed to provide formal, consistent, and efficient results. Put another way, an SOP can bring order to a process that might otherwise be unpredictable at best and chaotic at worst. And given how dynamic the...
How do you handle billing shop supplies?
When I first began writing service at an indie auto repair shop, one line item on the bill was “shop supplies.” We tacked on some percentage of the bill, capping at $19.88. Shows you how long ago that was! Customers would ask about it, and many were angry about the...
Making custom coiled wire is easier than you think (VIDEO)
Making custom coiled wire is easier than you think (VIDEO) Description Coiled wire is a smart idea for adding service loops or mechanical strain relief on automotive electrical jobs or other projects. In three easy steps, you can make your own coiled wire sections for...
Five ways repair shops can address the rising costs of car ownership
The financial burden of owning a vehicle has kept pace with the rising cost of living, which is to say neither is easily affordable for many Americans. As a result, many automotive repair shops are caught in the crossfire as service writers must strike a balance...