Shop Press

Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle.

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Are automakers starting to rethink OTA microtransactions?

Over a year ago, I wrote a piece on this very media hub about the trend of auto manufacturers offering customers over-the-air (OTA) microtransactions to unlock options on their vehicles. I talked about what Tesla, BMW, VW, and Kia had introduced in that area, and...

Ten (sort of serious) questions every service writer should ask

At its core, writing service is information synthesis—collect, sort, simplify, regurgitate, repeat. Obtaining the raw information from techs and customers alike relies on prompts, usually in the form of a question. The correct question asked at the correct time pays...

Several tips to make brake line removal less of a headache

“Got a seven-foot section of brake line out without dropping the tank, cutting the line, or ruining a fitting. Today was a good day.” I sent that text to a friend of mine the other day. In a past life he was a wrench at a Cadillac dealer, so I think he sort of...

Don’t let the grind of fixing cars wear down your love for ‘em

Don’t let the grind of fixing cars wear down your love for ‘em

Fixing automobiles all day is tough. The work’s too hard, the customers get ornery, the money ain’t what it oughta be, working conditions aren’t always the best, and the hours are too long. In spite of that, I have yet to meet a tech, service writer, or counterman who...
Preston Tucker: Visionary or Villain?

Preston Tucker: Visionary or Villain?

It’s possible you have already heard of Preston Tucker. He was the subject of “Tucker: The Man and His Dream,” a 1988 Francis Ford Coppola movie starring Jeff Bridges. More recently, he was the subject of the biographical book “Preston Tucker and His Battle to Build...
May Automotive Horoscopes

May Automotive Horoscopes

Aries: Your service writer will be keeping you busy this month, and you’ll need to keep your focus to avoid burnout. Pay special attention to the effects of distractions around you. Some coworkers have a way of keeping you from your work for a little longer than you...