Their emergency shouldn’t be yours unless they pay a premium to fix it.
I’ll gladly pay an independent shop more for a rush repair, and I’m not alone
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PSA: Make sure your Loctite isn’t fake!
Loctite’s threadlocking compounds are used by automotive professionals everywhere to secure critical fasteners. Unfortunately, Loctite’s popularity has resulted in a wave of counterfeit products that can look remarkably like the real deal. Everything from the...
What sealed chassis parts can teach us about shifting customer habits and technology’s march forward
When I got to Dorman, I wasn’t bowled over by our chassis parts for one reason: for the most part, they are sealed. We do have a line of severe-service chassis parts (Premium RD™), but the bulk of our passenger-car offerings feature polymer bearings and the grease...
PSA: Check that cabin air filter
Most of us know that we should change the filter in our home heating and air conditioning system monthly, but why? What does it do? The role of the filter is twofold. First, it traps dirt, dust, pet dander, pollen and other allergens and helps keep the air you’re...
Exhaust tips: three ways to fine-tune your method
Exhaust work is straightforward and (I think) easy to understand. If you’ve got a lift and a ‘cety torch, it really should be gravy work. That said, I have made plenty of my own mistakes and repaired the mistakes of others. Hopefully this article helps a few of you...
Four not-so-obvious ways grease can come in handy
I like grease. You may or you may not, but as a very cheap staple of most shops, I’ve learned to use it in a few unconventional ways, which has made me like it more. Here are a few times plain ol’ grease is what you should reach for. Vertically-oriented O-rings...