Why you should use standard operating procedures for customer communications.
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Nick and Lemmy, both Dorman employees and mechanics, sat down to watch a few internet videos and try their hands at diagnosing over the phone. The results were as humorous as they were incorrect. Do us a favor and take it easy on them in the comments—Nick’s pretty tough but Lemmy will whine all day if the Internet doesn’t say nice things about him. Without further ado, here’s the Diagnostic Duo.
Do you have a toolbox ready to go for repairs on the road? What do you keep in it?
Not so long ago, forced induction was mostly limited to high-performance sports cars and diesel trucks. Join Lemmy and Nick for a deep dive into modern forced induction systems and the parts that keep them running.
Learn how stop drilling can help to prevent cracks from propagating with a little know-how and a drill.
Coiled wire is a smart idea for adding service loops or mechanical strain relief on automotive electrical jobs or other projects.
It isn't the "registration and insurance card box," after all.
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