This seemingly-impolite question can defuse tense situations in the shop or auto parts store.

Nick and Lemmy, both Dorman employees and mechanics, sat down to watch a few internet videos and try their hands at diagnosing over the phone. The results were as humorous as they were incorrect. Do us a favor and take it easy on them in the comments—Nick’s pretty tough but Lemmy will whine all day if the Internet doesn’t say nice things about him. Without further ado, here’s the Diagnostic Duo.
There’s lot of advice out there about how to choose a reliable mechanic. We asked mechanics what they would advise.
Watch as Lemmy demonstrates the fastest, easiest way to remove a Woodruff key using a common tool that might surprise you. Give it a try next time!
Life can't all be brake jobs and pre-delivery inspections. Beating time is the name of the game, but it doesn't always work out. Watch as a few Dorman mechanics talk about the jobs that make more sweat than bread in this video.
The Proving Grounds crew is back again for a new grudge match in the garage called The Mystery Box.
Learn to ID Miatas generation by generation like a pro (and from a pro!)
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