Help your customers prioritize their repairs and they’ll keep coming back.
Break down ROs into three boxes
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HOT OFF THE PRESS
Car Talk’s Ray Magliozzi calls on lawmakers to pass right to repair law
Co-founder of the famous car show writes Washington Post opinion piece calling for Congress to act.
Book review: “Car: A Drama of the American Workplace”
Mary Walton’s 1997 look behind the scenes of the Ford Taurus shows the human side of car production.
Fire the parts cannon! Is shotgun diag ever acceptable? (VIDEO)
Nick and Lemmy discuss the pros and cons of throwing parts at a problem.
ABOUT SHOP PRESS
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SHOP STUFF
Auto care news and advice you can use.
Mechanic trivia: Which vehicle has a longer passenger side wiper blade? (VIDEO)
Almost every vehicle on the road has a longer wiper blade on the driver side. On older vehicles, you’ll also see two of the same size wipers working together. But can you think of any models that have the longer wiper blade on the passenger side?
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SHOP STUFF
Auto care news and advice you can use.
Book review: “Pump and Circumstance”
A walk (or drive) through the history of gas and service stations.
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VIDEOS
PSA: Your customers are probably parking incorrectly
The e-brake serves TWO important functions.
Mechanics React: There are a few missing symptoms on these ROs (VIDEO)
Nick and Lem take a peek at what’s rolled into bays around the country and give their (unrequested) opinions on things.
Three tips from a lifelong parts professional to make sure you never get the wrong part
Follow these easy tips, and avoid these common mistakes, to help ensure you get exactly what you need the first time.