A Shop Press ode to the unsung heroes taking calls, keys, and credit cards.
A recent J.D. Power study found that a few simple amenities in your service center’s lobby go a long way toward making your customers want to come back, but few businesses have them.
Exhaust work is straightforward and (I think) easy to understand. Here are some pointers for service techs to avoid comebacks when hanging pipe.
Lubricant? More like lubri-can. A very cheap staple of most shops, I’ve learned to use it in a few unconventional ways.
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
Auto care news and advice you can use.
If you’re still using torque sticks and impact power to install lug nuts and lug bolts, it’s time to reconsider.
Wait, the horn blows every time you come off the brake? Nick and Lemmy observe this weird scenario and others from the internet.
This tool is like black licorice: you’re probably either going to love it or have no use for it whatsoever.
The e-brake serves TWO important functions.
Nick and Lem take a peek at what’s rolled into bays around the country and give their (unrequested) opinions on things.
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
Auto care news and advice you can use.
How one dealership stayed open through the uncertainty of a cyberattack.
Which fuel is right for your truck, gas or diesel?
Checking out vehicles for sale is a revenue builder that boosts customer confidence
Causes include more New Yorkers buying cars, pandemic habit changes, and maybe soy-based wiring?
Diagnosing a catalytic converter isn’t always the most straightforward process. Here are some tips from Nick and Lemmy at Dorman on what to watch out for.
How to test for blown fuses in a car or truck | Fast and easy method
A local automotive event is the cure for whatever car doldrums you’re in.
What tools do you trust when installing wheels on a vehicle? The trusty torque wrench, or the straightforward torque sticks? Or maybe both?