Turning all jobs into team efforts promotes knowledge transfer to the less-experienced techs, who pay tuition in physical labor.
Can the flat rate system work better for a team?
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HOT OFF THE PRESS
Is perseverance in the service bay a feature or a bug?
The flat-rate system doesn’t reward tenacity.
May Automotive Horoscopes
We read the astrological signs and predicted your automotive future.
Right to Repair gains momentum in Maine
75,000 state residents agree that independent repair shops should have ready access to real-time vehicle data.
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SHOP STUFF
Auto care news and advice you can use.
Which Parts of a Tire Are Safe to Patch? The Answer Has Changed (VIDEO)
Patching a punctured tire is a common job, but are you up to date on the latest guidance for safe plug locations?
Should a repair shop be liable for fixing a vehicle involved in a hit and run?
A new bill in Pennsylvania would create an alert system that service centers would need to regularly check.
Serviceability Hall Of Shame: CDJR batteries
Who puts a battery in a fender? Quite a few mechanics, that’s who.
Is it OK to plug a tire? (VIDEO)
Some sources say you should never, ever plug a tire … despite the fact that trained professionals have been doing it for decades. We debate.
The real history behind the fake turboencabulator (VIDEO)
Turning absurdly specific jargon into a joke isn’t a new idea, but that didn’t stop us from turning it into an April Fools’ joke.
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Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Commercials That Make Technicians and Dealers the Stars of the Show
Here are some outlandish—and not so outlandish—examples of mechanic and dealership TV commercials.
Godspeed, Pat
Pat Goss, arguably America’s most famous mechanic, has died.
Let’s bring back this tiny piece of archaic automotive technology
It’s a tiny step on the manufacturing line, but boy, drain plugs save mechanics a ton of time.
Break down ROs into three boxes
Help your customers prioritize their repairs and they’ll keep coming back.
Holistic healing works on cars, too
Parts on cars are interconnected—and their problems often are as well.
VIDEOS
What are your least favorite repair jobs? (VIDEO)
Life can’t all be brake jobs and pre-delivery inspections. Beating time is the name of the game, but it doesn’t always work out. Watch as a few Dorman mechanics talk about the jobs that make more sweat than bread in this video.
PSA: Take a quick look at your punches and chisels (and be sure they’re ready for service)
Dressing chisels and punches, however, is a housekeeping task I’ve found not everyone knows they should be doing, and dress your punches and chisels!
The best auto racing movies to convert non-racing fans
There are two kinds of people in the world: race fans and people who haven’t watched these movies.