A brake service job isn’t complete unless the reservoir cap’s diaphragm has been pushed back into place. This simple step is easy to forget, but it helps to reduce brake fluid contamination and ensure proper system function.
Customer satisfaction surveys should be clear, concise, and targeted.
Technician A completed a compression test, noting high readings suggest an exhaust restriction, while Technician B says the test checks volumetric efficiency.
When a customer rolls into your shop and asks for a “tune-up,” what’s your first reaction?
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Auto care news and advice you can use.
The shop maintenance task you can’t afford to forget.
How one dealership stayed open through the uncertainty of a cyberattack.
Here are some tips to help get you started.
The most dangerous piece of equipment in a shop is often the most neglected.
Need a smooth finish on a part you’re cleaning up with a file? Lemmy shows how draw filing can achieve a clean result with a totally different method of holding a traditional file.
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
Auto care news and advice you can use.
A household trick to save time — and brake hoses.
Ever wonder why virtually all cars and trucks have glove boxes? A visionary woman and her little book about driving changed in-vehicle storage over a hundred years ago.
You don’t need an expensive scan tool to diagnose the cause of an illuminated check engine light.
Some brake jobs can turn into headaches when small air bubbles get trapped within the caliper itself. To resolve the problem, you could pump the brakes over and over, or you could try this handy suggestion to free the air bubble and move on with the brake bleed process.
71 years of success started at the end of the road.
Technician A is diagnosing a misfire. He states that a misfire is caused by a fault in the ignition system and that new plugs and coils will repair the problem. Technician B says that a misfire is detected when the ECM detects a variation in crankshaft speed.
The commander-in-chief’s road transportation, from LBJ’s Lincoln Continental to “The Beast.”
If you’re still using torque sticks and impact power to install lug nuts and lug bolts, it’s time to reconsider.