Why you should use standard operating procedures for customer communications.
Better ops with SOPs
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HOT OFF THE PRESS
Are You Adding Engine Oil the Wrong Way? (VIDEO)
Think you know how to pour oil out of a jug? Are you sure about that? Lemmy and Nick talk about the best oil pour techniques to avoid making a mess.
Dealers make house calls. Why not you?
Can independent repair shops benefit by offering mobile service to an increasingly immobile America?
What an oscilloscope shows that your DVOM can’t (VIDEO)
Your multimeter is a versatile tool. But for certain diagnostics, you need an oscilloscope to get a closer look at a vehicle’s electrical systems.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
A History of the U.S. Presidential State Car (Part 2)
The commander-in-chief’s road transportation, from LBJ’s Lincoln Continental to “The Beast.”
“Hot Rod Magazine: 75 Years” book review
The celebration of a magazine that was, for some, where their love of working on cars began.
Shop Profile: DeLorean Midwest
A Midwest mecca that offers services, sales, parts, and restorations—but only for DeLoreans.
Watch this video on the four stages of grief for mechanics
A Facebook reel that applies a psychological model to wrenching.
The first step I now take in vehicle diagnostics
I’m a slow learner. Don’t be like me.
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Which Parts of a Tire Are Safe to Patch? The Answer Has Changed (VIDEO)
Patching a punctured tire is a common job, but are you up to date on the latest guidance for safe plug locations?
What tools do you keep in your road box for car repair? (VIDEO)
Do you have a toolbox ready to go for repairs on the road? What do you keep in it?
Best of Shop Press 2024
Let’s recap the best of this year!
Fronting & facing and staging orders: the fast track to the wholesale parts counter
Putting up freight and pulling orders is more than busywork. It’s tuition.
Watch how magnetizer/demagnetizer tools work in this excellent video
Demagnetizers demystified.
VIDEOS
Another specialty punch
There are many types of punches. There’s a reason for that.
Rules of the torque wrench, explained
A helpful video investigation of proper (and improper) torque wrench techniques and habits.
The cars of Stephen King stories: books and film adaptations
It’s much more than just Christine.