Why you should use standard operating procedures for customer communications.
Better ops with SOPs
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HOT OFF THE PRESS
Shop Profile: Hansville Repair
71 years of success started at the end of the road.
Do You Know the Right Way to Use Rasps and Files? (VIDEO)
Any technician will have a few files in the toolbox for material removal jobs. But are you using these tools with the correct technique?
Mastering the Numbers
A practical approach to auto repair shop management.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Is the Oil Change Interval in a Vehicle’s Owner’s Manual Always the Right Choice? (VIDEO)
Pete Meier explains how vehicle usage and oil/filter quality should affect your maintenance schedules.
Bitten by a misfire
Formal education teaches you theory and the real world teaches you the rest.
Beyond the basics: best tools for auto repair DIYers and technicians (VIDEO)
The right tools will expand your capabilities and help you to tackle more advanced jobs, but it’s not always easy to know where to start.
“Can you drive a stick?”
It’s been asked of every new mechanic for more than a century. Does it matter in 2025?
Five best car and truck tips from mechanics to non-mechanics (VIDEO)
Want to make your vehicle last? Not sure how to talk to a shop about car repairs? Nick and Lemmy offer their five top recommendations.
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Do You Survey Your Customers, and How?
Customer satisfaction surveys should be clear, concise, and targeted.
Top tips for car and truck fleet maintenance: what repair shops need to know (VIDEO)
Ready to grow your shop’s business with fleet maintenance, service and repairs?
Another specialty punch
There are many types of punches. There’s a reason for that.
Rules of the torque wrench, explained
A helpful video investigation of proper (and improper) torque wrench techniques and habits.
The cars of Stephen King stories: books and film adaptations
It’s much more than just Christine.
VIDEOS
Why you should empty the master cylinder before bleeding brakes (VIDEO)
Removing old fluid from a vehicle’s braking system can be a time-consuming chore, but it doesn’t need to be.
Check Out This Hacky Diag Tool
Why build what you can buy inexpensively?
Are You Adding Engine Oil the Wrong Way? (VIDEO)
Think you know how to pour oil out of a jug? Are you sure about that? Lemmy and Nick talk about the best oil pour techniques to avoid making a mess.