Why you should use standard operating procedures for customer communications.
Need a smooth finish on a part you’re cleaning up with a file? Lemmy shows how draw filing can achieve a clean result with a totally different method of holding a traditional file.
Here are some outlandish—and not so outlandish—examples of mechanic and dealership TV commercials.
Ever wonder why virtually all cars and trucks have glove boxes? A visionary woman and her little book about driving changed in-vehicle storage over a hundred years ago.
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
Auto care news and advice you can use.
This British engineer changed racing forever by making cars lighter, not more powerful.
You can’t sell what you don’t understand.
A fluid transfer pump is the cleanest and easiest way to fill a differential, transmission or transfer case with its necessary fluid.
Formal education teaches you theory and the real world teaches you the rest.
The right tools will expand your capabilities and help you to tackle more advanced jobs, but it’s not always easy to know where to start.
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
Auto care news and advice you can use.
Technicians discuss battery testing, one says open circuit voltage of less than 10.5 volts indicates a bad battery, while the other says that a reading of 12.5 volts indicates an 80% state of charge. Who is correct?
Want to make your vehicle last? Not sure how to talk to a shop about car repairs? Nick and Lemmy offer their five top recommendations.
Once the most basic of circuits, the humble lamp has also progressed.
Ready to grow your shop’s business with fleet maintenance, service and repairs?
There are many types of punches. There’s a reason for that.
Peering inside the inner workings of a deceptively complex tool
Lemmy explains why this basic task always comes before removing the positive cable to help you understand the theory behind the practice.
Resistance is futile.