Skillful interrogation is a wonderful way to make your professional life easier. Here are a few suggestions on where to start.
Ten (sort of serious) questions every service writer should ask
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HOT OFF THE PRESS
The seven words you never want to hear from a customer (and how to avoid them)
It’s your job to tell customers about warning signs and bad repairs.
Flip spare tires to make life easier for owners and techs (VIDEO)
From the factory with the spare’s valve stem pointing up, but you can flip it over and reinstall for easy checks and refills.
Three lessons from “Traffic: why we drive the way we do (and what it says about us)”
A textbook yields a few pearls of wisdom for those in the automotive biz.
SHOP STUFF
Auto care news and advice you can use.
Why “topping off” a gas tank can be an expensive mistake (VIDEO)
When the pump automatically shuts off after filling a vehicle’s tank, many people are tempted to add a little more gas. Unfortunately, this can do more harm than good, and the repair bills could add up quickly.
December Automotive Horoscopes
We read the astrological signs and predicted your automotive future.
An open letter to automotive customers about Christmas gifts (and tipping)
You don’t need to do anything—but if you do, there are only a few things worth doing.
What’s the weirdest thing you’ve ever seen in a vehicle?
Every tech has a story. What’s yours?
The bumpy story of vinyl record players in cars
Despite being obviously ill-suited for use in vehicles, I still want to find a workable solution for installing a record player in my car.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Virgil Exner: The creator of Chrysler’s “forward look”
Exner was responsible for the look of cool cars of the late 1950’s, not just at Chrysler, but at other automakers as well.
Chasing down Volkswagen’s best-selling sausage
For decades, VW served its workers a unique German dish that I had to try for myself: currywurst.
Geography by way of fittings and couplers
What does your shop use? Where are you? Can you help us make a map?
How accurately can you torque a fastener? (VIDEO)
Torquing accurately without a torque wrench is harder than it sounds, as you can see we learned in this contest in the Dorman Proving Grounds.
Hidden external speakers are changing the soundscape of our streets
One of the most noticeable changes we’ll experience with more electric vehicles will be the noises from their acoustic vehicle alert systems, or AVAS.
VIDEOS
What are the first mods repair professionals make to a vehicle? (VIDEO)
Car mods to do first: auto technicians’ favorites!
Preston Tucker: Visionary or Villain?
The Tucker 48 had many innovative design features, but was Preston a scam artist?
Average U.S. vehicle age reaches new record high, again
Low new car inventory, inflation, and rising interest rates have all caused people to keep their vehicles at historic levels.