Each line item confirms it—cheating doesn’t pay.
Customer states truck was vandalized… Do you know what happened here? (VIDEO)
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HOT OFF THE PRESS
Technicians vs. DIYers: How well can you gauge tire pressure? (VIDEO)
In this challenge, techs and DIYers get as close as possible to a target final pressure to see who’s got the best skills and strategies at the tire machine.
EVs go through tires quicker: here’s what that means for your shop.
A few things to bear in mind considering the increased wear on tires.
Separate gasket – ASE practice questions (VIDEO)
Which of the following is LEAST LIKELY to require a separate gasket for installation?
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SHOP STUFF
Auto care news and advice you can use.
Colin Chapman: The Philosopher of Motion (Part 1)
This British engineer changed racing forever by making cars lighter, not more powerful.
What sealed chassis parts can teach us about shifting customer habits and technology’s march forward
The “best” parts for the job are highly dependent on the environment in which they operate.
TECHNICIAN CHALLENGE: Can you identify these dash lights? (VIDEO)
Think you know your dash lights? Shop Press contributors Keith, Miriam, Chris, and Greaser try their best to identify all kinds of lights, symbols, and indicators.
I’ll gladly pay an independent shop more for a rush repair, and I’m not alone
Their emergency shouldn’t be yours unless they pay a premium to fix it.
Dash warning lights: feature or bug?
At what point does an icon completely fail to provide critical information to a motorist?
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Testing Battery State of Charge – ASE Practice Question (VIDEO)
Technicians discuss battery testing, one says open circuit voltage of less than 10.5 volts indicates a bad battery, while the other says that a reading of 12.5 volts indicates an 80% state of charge. Who is correct?
Why sidewall styling is both worthless and wonderful for drivers and tire shops
The appearance of off-road prowess while maintaining on-road comfort is what motorists want. Tire salesmen, take advantage.
Surprise: having snacks and phone chargers in your repair shop’s waiting room makes customers happier
A recent J.D. Power study found that a few simple amenities in your service center’s lobby go a long way toward making your customers want to come back, but few businesses have them.
Exhaust tips: three ways to fine-tune your method
Exhaust work is straightforward and (I think) easy to understand. Here are some pointers for service techs to avoid comebacks when hanging pipe.
Four not-so-obvious ways grease can come in handy
Lubricant? More like lubri-can. A very cheap staple of most shops, I’ve learned to use it in a few unconventional ways.
VIDEOS
The best explanation of a differential is from 1937
Featuring state-of-the-art editing, this video is still relevant nearly a century later.
Rust exhaust hole – ASE practice questions (VIDEO)
Which of the following is the most critical result of a rust hole in an exhaust system?
Before selling a vehicle, make sure to remove personal data (VIDEO)
Smartphones, laptops, and computers are normally cleared of all data before selling or discarding to protect personal information.