Each line item confirms it—cheating doesn’t pay.
Customer states truck was vandalized… Do you know what happened here? (VIDEO)
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HOT OFF THE PRESS
EGR system – ASE practice questions (VIDEO)
Under what conditions would the EGR system be expected to be operational? We have the correct answer.
A low-tech favor you can perform for every customer (and yourself)
Break out your paint pen—you’re the service writer now!
ASE test prep requires more than sample questions (VIDEO)
Do you have a study guide to prepare for your ASE exams? Which parts of that study guide do you use the most? Dorman Training Center instructor Pete Meier explains.
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Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
PSA: Be Safe With Carburetor Cleaner, Too
Is carb cleaner actually more dangerous than brake cleaner?
Surprise: having snacks and phone chargers in your repair shop’s waiting room makes customers happier
A recent J.D. Power study found that a few simple amenities in your service center’s lobby go a long way toward making your customers want to come back, but few businesses have them.
Exhaust tips: three ways to fine-tune your method
Exhaust work is straightforward and (I think) easy to understand. Here are some pointers for service techs to avoid comebacks when hanging pipe.
Four not-so-obvious ways grease can come in handy
Lubricant? More like lubri-can. A very cheap staple of most shops, I’ve learned to use it in a few unconventional ways.
Two A/C checks you don’t wanna skip
Failing to perform these two vital service steps could cost time and money—or worse.
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SHOP STUFF
Auto care news and advice you can use.
Is the Oil Change Interval in a Vehicle’s Owner’s Manual Always the Right Choice? (VIDEO)
Pete Meier explains how vehicle usage and oil/filter quality should affect your maintenance schedules.
How to install a brake cable slack eliminator (VIDEO)
If your parking brake is weak or not working at all, a stretched cable is usually the issue.
The seven words you never want to hear from a customer (and how to avoid them)
It’s your job to tell customers about warning signs and bad repairs.
Flip spare tires to make life easier for owners and techs (VIDEO)
From the factory with the spare’s valve stem pointing up, but you can flip it over and reinstall for easy checks and refills.
Three lessons from “Traffic: why we drive the way we do (and what it says about us)”
A textbook yields a few pearls of wisdom for those in the automotive biz.
VIDEOS
The final days (and cars) of AMC
In November 1988, two employees snuck a camera into AMC’s Kenosha plant for a farewell tour.
What is a core charge?
A little glimpse into the world of making old parts new.
How do you inspect a serpentine belt for wear?
Inspection of a belt goes beyond the old standbys of checking for cracks and fraying.