A Shop Press ode to the unsung heroes taking calls, keys, and credit cards.

Stop telling your customers otherwise—modern fuel systems don’t care.
Engine oil is a lubricant, but that’s not what the task’s title is referencing.
Our favorite and most popular articles and videos from the first year of ShopPress.com.
Auto care news and advice you can use.
Break out your paint pen—you’re the service writer now!
Everyone knows about sedans and pickups, but what about shooting brakes and pony cars? Here’s an incomplete guide to the rarer designs on the road.
Giving customers like me a heads-up about recommended maintenance will help us, and yourself.
A new bill in Pennsylvania would create an alert system that service centers would need to regularly check.
Who puts a battery in a fender? Quite a few mechanics, that’s who.
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
Auto care news and advice you can use.
When it is necessary to make your own gaskets, small bolt holes are often the trickiest features to cut.
Turning absurdly specific jargon into a joke isn’t a new idea, but that didn’t stop us from turning it into an April Fools’ joke.
Latin is a language, as dead as it can be/It killed the ancient Romans, and now it’s killing me.
Pat Goss, arguably America’s most famous mechanic, has died.
It’s a tiny step on the manufacturing line, but boy, drain plugs save mechanics a ton of time.
One of the most noticeable changes we’ll experience with more electric vehicles will be the noises from their acoustic vehicle alert systems, or AVAS.
Troubling new report from TechForce Foundation shows that fewer and fewer people are graduating from technical schools with automotive degrees.
We read the astrological signs and predicted your automotive future.